Pavan Kumar Patil
New member
- Loss Amount
- 2000
- Ratings
Dear Sir/Madam,
I had requested for Jio AirFiber relocation on 6th December 2025 and paid ₹1200/- for a new connection, excluding the balance from my existing connection.
However, the uninstallation itself was delayed excessively and was completed only on 27th December 2025 (after 21 days).
Even after uninstallation:
- I have not received the new AirFiber connection
- No refund has been processed
- When I tracked the order 3 days ago, it shows “Order Cancelled”
- I have not received any communication or justification for the cancellation
Further, I am unable to reach customer care:
- Calls are getting automatically disconnected
- System says no active AirFiber connection, even though relocation was officially raised and paid for
- Multiple follow-ups via call and email have received no response
This is causing serious inconvenience and mental harassment.
Regards,
Pavan Kumar Patil
Registered Mobile No: 9632988304
Registered Email ID: pavanpatil304@gmail.com
Relocation Request Date: 06-12-2025
Uninstallation Date: 27-12-2025
JioAirFiber Order Number : NO0001A926KW
#Jio Airfiber #jio
I had requested for Jio AirFiber relocation on 6th December 2025 and paid ₹1200/- for a new connection, excluding the balance from my existing connection.
However, the uninstallation itself was delayed excessively and was completed only on 27th December 2025 (after 21 days).
Even after uninstallation:
- I have not received the new AirFiber connection
- No refund has been processed
- When I tracked the order 3 days ago, it shows “Order Cancelled”
- I have not received any communication or justification for the cancellation
Further, I am unable to reach customer care:
- Calls are getting automatically disconnected
- System says no active AirFiber connection, even though relocation was officially raised and paid for
- Multiple follow-ups via call and email have received no response
This is causing serious inconvenience and mental harassment.
Regards,
Pavan Kumar Patil
Registered Mobile No: 9632988304
Registered Email ID: pavanpatil304@gmail.com
Relocation Request Date: 06-12-2025
Uninstallation Date: 27-12-2025
JioAirFiber Order Number : NO0001A926KW
#Jio Airfiber #jio
