Auraya Luxury
New member
- Seller Name
- Auraya Luxury
- Company Name
- Auraya Luxury
- Product Name
- Whatsapp API
- Website Name
- https://aurayaluxury.com/
- Customer Care Number
- 9377582502
- Loss Amount
- 42767
- Ratings
- Opposite Party Address
- https://app.interakt.ai/
Hello, on 22nd Feb 2026 i applied for whatsapp API with interakt with free plan, and connected with shopify, then i bought its paid plan Growth for Rs.24767/- and started using its features, i tried those features but as i was new so i reuested for support, one POC was assigned to me but he did not responded to my mails and subsiquently again i launched a complaint, at that time one of the sales person conveinced me to upgrade for Advance plan to get everything unlimited. I upgraded and paid Rs.42627/- but after that also they did not responded, i made several complaints and today i.e.18th March 2026, a phone call came from the team followed with mail that i am not qualified for refund. They bluntly refused to make the refund.
Now Rs.42000/- is not a small amount for small person like me who is trying to build the business.
I request to help me to raise the issue and get the refund back.
These people are cheaters and once they take the money they do not respond to their clients.
Now Rs.42000/- is not a small amount for small person like me who is trying to build the business.
I request to help me to raise the issue and get the refund back.
These people are cheaters and once they take the money they do not respond to their clients.