India Post Speed Post with consingment no EC363695470IN not delivered. No response of complaint.

R

rahul5145

New member
Dealer Name
SSPOs Durg
Company Name
INDIA POST
Customer Care Number
1800 266 6868
Loss Amount
6000
Ratings
1.00 star(s)
Opposite Party Address
Sr. Supdt.of Post offices Durg Dn. C.C. Bhilai DURG CG
Track/Trace No. : EC363695470IN
Post Office of Booking/PINCODE : 490001
-----------------------
I booked the consignment on 18/01/2025. It has been more than 8 days , the consignment has not reached yet. Its last status is showing till 20/01/2025. Even after filing complaint (complaint no 2004546811), I got the standard reply which is already mentioned in status . Also the toll free customer care no is dead and is not reachable after numerous try. The consignment contains medicine for my father , is required in urgent basis. Please Help

After Filing online complaint, Now I am neither able to track consignment (EC363695470IN) nor able to track complaint (2004546811). It seems something fishy, as it is happening just after filing complaint.

The consignment contains emergency medicine for my father.
 
Dear @rahul5145 Ji,

We understand the urgency of your situation as the consignment contains medicine. Here’s how you can proceed:
  1. Send a Legal Notice: Immediately send a legal notice to the Indian Post demanding prompt delivery of the consignment and an explanation for the delay. Mention the urgency due to the consignment's contents.
  2. Escalate the Issue: Contact the regional office or higher authorities of the Indian Post to escalate the matter. Provide the consignment details and the complaint reference number.
  3. File a Complaint: If unresolved, file a case in the Consumer Forum for deficiency in service and seek compensation for the inconvenience caused.
Ensure you retain all receipts, tracking details, and complaint records as evidence. Let us know if you need further assistance in sending a Legal Notice or Filing case in Consumer Forum.

Thanks.
 
Back
Top