I have purchase online cloth but party has not supplied material after advance payment

R

raju

New member
Seller Name
Sanju Paridhan Jaipur
Company Name
Sanju Paridhan Jaipur
Product Name
Cloth ( Rajputi)
Website Name
Not registred
Customer Care Number
nil
Loss Amount
1050
Ratings
1.00 star(s)
Opposite Party Address
Manju Kanwar
Sanju Paridhan, Jaipur
on date 05 sept 2025 I have purchase cloth online from Sanju Paridhan Jaipur. my payment transaction ID T252509052042451779321011 amount Rs .1000 and Rs. 50 transaction ID is T2509052045173625808166 Both payment are successful ( phone pay app). but M/s Sanju Paridhan Jaipur is not sending material till 16.10.2025
I am regularly contact Sanju Paridhan Onwer ( Manju Kanwar) . But no reply form this side
 
Write a clear and firm email or message to the seller stating your issue, demanding either delivery of the product or a full refund.
  • Try to contact them on any social media profiles they may have.
  • If you have their phone number, send an SMS or WhatsApp message as well as a call.
  • Since you paid via PhonePe, raise a dispute or complaint with PhonePe support.
  • PhonePe usually has a process to help with non-delivery or fraud complaints.
  • If the seller ignores your request, you can file a complaint with the National Consumer Helpline (NCH) or the local consumer court.
  • You will need proof of payment, communication records, and your complaint statement.
  • If you believe this is a case of fraud, you can also file a complaint at your local police station.
 
Thank you for bringing this matter to our attention. Based on the details you have provided, it appears that the incident involves a potential violation of cybersecurity laws.

To ensure that your rights are fully protected and that the matter is investigated appropriately, we strongly recommend that you file a formal complaint with the Cyber Crime Cell of your local law enforcement authority. Cybercrime units are specifically equipped to handle such issues.

You can typically file a complaint:
  • Online via the National Cyber Crime Reporting Portal: https://cybercrime.gov.in
  • Or in person at your nearest Cyber Crime Police Station
When filing your complaint, please include all relevant details such as screenshots, transaction records, email communications, and any other supporting documentation.

Thanks
 
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