Nagaraja Gouder
New member
- Bank Name
- HSBC
- Customer Care Number
- 18002663456
- Loss Amount
- 38688
- Ratings
- 4.00 star(s)
- Opposite Party Address
- HSBC bank
Respected Sir/Madam
I am Nagaraja Gouder
Aadhar No. 6049 1389 5107
Sir On 23 DEC 2024 there are 12 unauthorized transactions happened in abroad of RS: 37399.2, and for these transactions bank is charged Rs: 1541.45 as CGST ASSESSMENT @ 09.00% and Foreign Currency Markup fee.
Reference code of transactions are as below (Credit card statement is attached along with this)
I have complained regarding this on the HSBC complaint system Complaint reference No.2250192341, However the complaint was closed without concerning me.
I have made complaint on this in NCRP, Complaint reference number is : 21901250010494
As above transactions are happened at OTOPTHAI BANGKOK TH and I have not traveled to this place and my card is only active for online transactions with OTP authorization However I have not received any OTP and Bank is stating as these transactions happened, I have a doubt that weather transactions really happened or not
If these transactions are actually happened, happened without my authorization which is the gap in HSBC banking system, Consumer should not be responsible for the gap in the banking system hence
I request to consumer court to help me to get justice on this.
The credit bill is generated for the Rs:38687.35 however I have not cleared the bill due to above discrepancies.
I prefer a mail communication for any further clarification
I am Nagaraja Gouder
Aadhar No. 6049 1389 5107
Sir On 23 DEC 2024 there are 12 unauthorized transactions happened in abroad of RS: 37399.2, and for these transactions bank is charged Rs: 1541.45 as CGST ASSESSMENT @ 09.00% and Foreign Currency Markup fee.
Reference code of transactions are as below (Credit card statement is attached along with this)
- VT243600074002520000222
- VT243600074002520000223
- VT243600074002520000224
- VT243600074002520000225
- VT243600074002520000226
- VT243600074002520000227
- VT243600074002520000228
- VT243600074002520000229
- VT243600074002520000230
- VT243600074002520000231
- VT243600074002520000232
- VT243600074002520000233
I have complained regarding this on the HSBC complaint system Complaint reference No.2250192341, However the complaint was closed without concerning me.
I have made complaint on this in NCRP, Complaint reference number is : 21901250010494
As above transactions are happened at OTOPTHAI BANGKOK TH and I have not traveled to this place and my card is only active for online transactions with OTP authorization However I have not received any OTP and Bank is stating as these transactions happened, I have a doubt that weather transactions really happened or not
If these transactions are actually happened, happened without my authorization which is the gap in HSBC banking system, Consumer should not be responsible for the gap in the banking system hence
I request to consumer court to help me to get justice on this.
The credit bill is generated for the Rs:38687.35 however I have not cleared the bill due to above discrepancies.
I prefer a mail communication for any further clarification