Car HONDA AMAZE 3RD GEN ZX CVT (I-VTEC) SELLS WITH MISLEADING ADVERTISMENT

ANKITSHARMA

New member
Model
HONDA AMAZE 3RD GEN ZX CVT (I-VTEC)
Dealer Name
JOSHI AUTOMOTIVES PVT LTD, PLOT NUMBER C-107, INDUSTRIAL AREA, PHASE -7 MOHALI
Company Name
HARMONY HONDA DEALERSHIP
Customer Care Number
1800113121
Loss Amount
50000
Ratings
5.00 star(s)
Opposite Party Address
HOUSE NUMBER 1081, SECTOR 79, SAS NAGAR MOHALI PUNJAB, 140308
Respected Sir/Madam,

I, Ramesh Chander Sharma, resident of House Number 1081, Sector 79, SAS NAGAR Mohali, Punjab, 140308, wish to lodge a formal complaint against Harmony Honda Dealership (Joshi Automotives Pvt Ltd), Plot Number C-107, Industrial Area, Phase-7, Mohali, SAS Nagar, Punjab for unfair trade practices and denial of advertised benefits.

On 08/10/2025, I purchased a Honda Amaze CVT i-VTEC top model from the above dealership after seeing an advertisement in Amar Ujala newspaper dated 05/10/2025 and 12/10/2025. The advertisement clearly mentioned two promotional offers:

Scratch & Win Assured Gift Bumper Prize – ₹2 Lakh Gold Voucher

Free 7-Year Unlimited Kilometer Warranty

While the dealership eventually provided the assured gift voucher after multiple escalations to Honda’s customer care, they refused to honor the Free 7-Year Unlimited KM Warranty, claiming no such offer was valid. They insisted that the warranty was chargeable and its cost would depend on the date of purchase.

I presented documented proof including:

Copies of the newspaper advertisements

Honda’s official announcement regarding the warranty offer

Communication records with the dealership and Honda call center

Despite this, the dealership denied the warranty benefit, causing me mental distress and financial disadvantage. Honda’s official announcement confirms that the 7-Year Unlimited KM Warranty was applicable to variants of the Amaze, City, and Elevate models purchased within the offer period.

This constitutes:

Misleading advertisement

Denial of promised benefits

Unfair trade practice under Section 2(1)(r) of the Consumer Protection Act, 2019

Relief Sought:

Immediate issuance of the Free 7-Year Unlimited KM Warranty as advertised

Compensation for mental agony and inconvenience

Any other relief deemed appropriate by the Hon’ble Commission

I request your kind intervention to ensure justice and protection of consumer rights.

Sincerely,
Ramesh Chander Sharma [9888056588, 9592046588] [ankit.sharma3886@gmail.com]
 
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