- Model
- Super splendor ( xtec )
- Dealer Name
- Northen motors
- Company Name
- HERO
- Loss Amount
- 466
- Ratings
To,
The Hon’ble Consumer Dispute Redressal Forum,
[KANPUR]
Subject: Complaint against defective bike and inconvenience caused due to manufacturing fault.
Respected Sir/Madam,
I,[ LAKSHYA AGARWAL], resident of [ kanpur ], wish to lodge a complaint against Hero MotoCorp Ltd. (Dealer Name: [NORTHEN MOTORS]), regarding a defective bike sold to me.
I purchased a Hero Super Splendor bike on 20th October 2025 from the above-mentioned dealer. However, on 8th November 2025, the bike suddenly stopped in the middle of the road due to a gearbox failure. Because of this, I had to arrange a loader vehicle to take the bike to the service centre, which cost me ₹466.
This incident has caused me mental harassment, time loss, and financial loss, despite the bike being under warranty and driven only about 300 km. It is clearly a manufacturing defect, and I seek immediate redressal.
Therefore, I request the Hon’ble Forum to kindly:
1. Direct the company/dealer to reimburse ₹466 paid for towing charges.
2. Repair or replace the defective gearbox/bike free of cost.
3. Pay suitable compensation for inconvenience and mental harassment caused.
I am attaching the purchase invoice, service receipt, and towing bill for your reference.
Yours faithfully,
8738809265]
[Email ID-: lakshyaa551@gmail.com
The Hon’ble Consumer Dispute Redressal Forum,
[KANPUR]
Subject: Complaint against defective bike and inconvenience caused due to manufacturing fault.
Respected Sir/Madam,
I,[ LAKSHYA AGARWAL], resident of [ kanpur ], wish to lodge a complaint against Hero MotoCorp Ltd. (Dealer Name: [NORTHEN MOTORS]), regarding a defective bike sold to me.
I purchased a Hero Super Splendor bike on 20th October 2025 from the above-mentioned dealer. However, on 8th November 2025, the bike suddenly stopped in the middle of the road due to a gearbox failure. Because of this, I had to arrange a loader vehicle to take the bike to the service centre, which cost me ₹466.
This incident has caused me mental harassment, time loss, and financial loss, despite the bike being under warranty and driven only about 300 km. It is clearly a manufacturing defect, and I seek immediate redressal.
Therefore, I request the Hon’ble Forum to kindly:
1. Direct the company/dealer to reimburse ₹466 paid for towing charges.
2. Repair or replace the defective gearbox/bike free of cost.
3. Pay suitable compensation for inconvenience and mental harassment caused.
I am attaching the purchase invoice, service receipt, and towing bill for your reference.
Yours faithfully,
8738809265]
[Email ID-: lakshyaa551@gmail.com