Ayushconsumer
New member
- Bank Name
- Hdfc bank ballarpur 442701
- Loss Amount
- 210000
- Ratings
- 5.00 star(s)
- Opposite Party Address
- Hdfc bank, front of ballarpur bus stand, ballarpur, 442701. District Chandrapur, Maharashtra.
To: Branch Manager, HDFC Bank, Ballarpur Branch
Subject: Illegal Freezing & Unauthorized Withdrawal of Salary
PRAYER / DEMAND
Subject: Illegal Freezing & Unauthorized Withdrawal of Salary
- Salary account frozen based on recovery order without providing certified copy.
- Written requests for copy of order / justification ignored.
- On 17 Feb 2026, entire balance debited without consent.(1,10,000/-)
- On August 2025 too a freeze was put and 1,00,000. Was debited to other's account without consent. Bank manager and staff aren't providing order/document copies despite physical visit to hdfc ballarpur branch, various complaints to: rbi ombudsman (complaint no. N202526021016061), rbi aaos, rbi crpc, consumer grievance (complaint no. 7847091), hdfc grievance, hdfc nodal office, hdfc pno, adm Chandrapur, additional collector chandrapur, etc.
- In total 2,10,000 has been taken till now, hdfc just says sro/ arbitrator has put an hold and in order to remove it they need court order. But still no single order or copy is been shared by hdfc.
- Banking Regulation Act, 1949 – Section 35A (Fair practices)
- RBI Customer Rights Guidelines
- Indian Contract Act, 1872 – Section 73 (unauthorized debit)
- Consumer Protection Act, 2019 – Deficiency in service
| # | Issue | Legal Basis / Statute / Principle |
|---|---|---|
| 1 | Freezing salary without copy of recovery order | Banking Regulation Act, 1949 – Section 35A; RBI Guidelines on Customer Rights |
| 2 | Unauthorized debit despite written objection | Indian Contract Act, 1872 – Section 73 |
| 3 | Breach of duty of care | Banking Regulation Act, 1949 + RBI Fair Practices Code |
| 4 | Ignoring survival / medical hardship | Article 21, Constitution; Consumer Protection Act, 2019 |
| 5 | Refusal to respond to emails / complaints | Consumer Protection Act, 2019 – Section 2(1)(c) & 17 |
| 6 | Acting without verifying validity of award | Banking Regulation Act, 1949 + RBI Fair Practices Code |
PRAYER / DEMAND
- Provide certified copy of recovery order within 7 days
- Provide authorization details for debit
- Restore unlawfully debited amount
- Confirm no further debits without court order
- Provide maximum compensation if any applicable.