HAVELLS GRACIA ALKALINE FAB WATER PURIFIER

SURESH RAMAIAH

New member
Loss Amount
21840
Ratings
1.00 star(s)
FROM THE DATE OF PURCHASE SEP/2024 ALL SERVICE FROM HAVELLS NO RESPONSE . FOR ONE MONTH WATER IS LEAKAGE AND TILL NOW I CALLED THE CUSTOMER CARE BUT NO RESPONSE AND WATER IS LEAKING FOR ONE LAST ONE MONTH. MY SERVICE REQUEST NUMBER IS 25012537487406 . SO I NEED RAISE A COMPLAINT AGAINST HAVELLS COMPANY AND I WANT TO RETURN THE PRODUCT AND REFUND FROM THE COMPANY
 

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Last edited:
Hello @SURESH RAMAIAH Ji,

We acknowledge your complaint regarding the persistent water leakage from your Havells Gracia Alkaline Fab Water Purifier, purchased in September 2024, and the lack of response from Havells' customer support, despite multiple attempts.

To file a case in Consumer Forum we recommend you some actions to strengthen your case.

Recommended Actions:
  1. Formal Written Complaint to Havells:
    • Draft a detailed letter outlining the issues you've encountered, including dates of purchase, the onset of the leakage problem, and your interactions with customer service.
  2. Seek Legal Assistance:
    • If the issue remains unresolved, you may consider consulting with a legal professional to explore further action, such as filing a case in the Consumer Forum for a refund or replacement.
    • For professional legal support, please feel free to contact us.
We hope these steps assist you in resolving the matter promptly.
 
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