Haier AC Service issue complaint

Yuvaraju

New member
Dealer Name
Reliance Digital
Company Name
Haier Household
Customer Care Number
18004199999
Loss Amount
10001
Ratings
1.00 star(s)
Opposite Party Address
Salem
Dear Team,

I am writing to formally register a severe complaint regarding a Haier AC purchased from a Reliance outlet, which has remained unrepaired and unresolved for over a month despite an official complaint being raised.

This prolonged delay and lack of service response have caused significant inconvenience. I request your immediate intervention to either repair the unit immediately or arrange for a replacement/refund.

Please find my purchase details and previous complaint. I expect a prompt response and resolution within the next 48 to 72 hours, failing which I will be forced to escalate this matter to the National Consumer Helpline (NCH) and the Consumer Forum for deficiency in service.

1st complaint registered on 17th sept 2026
Dear Customer, (17-09-2026)
Your SR is CT20260917000247. Provide code 2571 to Engineer if satisfied with service. Check SR Status in WhatsApp Haier India - Haier

Dear Customer, (19-09-2026)
your request ID [CT20260917000247] is resolved. For further assistance please visit haier.com/in/service_support/ or call 18004199999

I received a notification stating that the issue has been resolved, but the problem still persists and has not actually been fixed.

Regards,
G Yuvaraju
 
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