- Seller Name
- Botanic_heaven_26
- Company Name
- Botanic heaven
- Product Name
- Live plants ( 2 rose plants , 2 geranium plants)
- Website Name
- Instagram -WhatsApp
- Customer Care Number
- 6294485513
- Loss Amount
- 620
- Ratings
- 1.00 star(s)
- Opposite Party Address
- Kolkata
I ordered four plants (2 rose flower plant , 2 geranium plants) by seeing the Instagram page “botanic_heaven_26” ( link : https://www.instagram.com/botanic_heaven_26/?hl=en ) via Their WhatsApp business account on date : 12th February 2026 at the total price : inr 620/- [ google pay transaction screenshot attached ] .
It has been 17 calendar days and still no tracking Id / refund /delivery of the products (conversation of WhatsApp screen shot attached) . The party is seen to be giving either excuses or deliberately stalling for time . I enquired if it’s a scam on other reviews/ social media pages and my doubt has been confirmed ( screenshot attached) .
It is, therefore, respectfully prayed that this Hon’ble Forum may be pleased to direct the Opposite Party to:
1. evidence of product sold on opposite party’s Instagram page

2. The WhatsApp business account setup by the opposite party

3.
WhatsApp conversation screenshot


4. transactions screenshot (google pay)

5. reviews/ confirmation of fraud done repeatedly

It has been 17 calendar days and still no tracking Id / refund /delivery of the products (conversation of WhatsApp screen shot attached) . The party is seen to be giving either excuses or deliberately stalling for time . I enquired if it’s a scam on other reviews/ social media pages and my doubt has been confirmed ( screenshot attached) .
It is, therefore, respectfully prayed that this Hon’ble Forum may be pleased to direct the Opposite Party to:
- Refund the amount of Rs. 620
- Pay the Litigation cost
- evidence of product sold on opposite party’s Instagram page
- The WhatsApp business account setup by the opposite party
- WhatsApp conversation screenshot
- transactions screenshot (google pay)
- reviews/ confirmation of fraud done repeatedly
1. evidence of product sold on opposite party’s Instagram page

2. The WhatsApp business account setup by the opposite party

3.
WhatsApp conversation screenshot


4. transactions screenshot (google pay)

5. reviews/ confirmation of fraud done repeatedly
