Food order not delivered by Zomato

[roshan umare]

Website Name

zomato.com

Loss Amount

258

Ratings

5.00 star(s)

his is regarding Order No. #7006625907, which was placed on 24th June 2025 at 8:10 PM. I have attached proof of the order placement for your reference.


Unfortunately, the order was not delivered to me. I attempted to contact the delivery person, but their phone was switched off. Later, I noticed that the order status was incorrectly updated as "Delivered" at 12:30 AM, which is 4 hours and 20 minutes after the order was placed.

 

[TeamMember]

Hello @roshan umare

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

P

Thread 'Food Not delivered but payment done'

7 May 2025

HI Sir,
I have ordered some food through Zomato against order id - 6842707763 on 2nd of May and payment for the same was done at time of ordering but my food was still not delivered whereas on Zomato app its showing food delivered. Even after complaining multiple times i didn't received my money back from Zomato. Kindly take necessary action and get my fund refund immediately.

• Pankaj
• zomato
• Replies: 1
• Forum: Online Shopping

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks