flipkart company not sticking to it's guidelines

nikhil1chavan

nikhil1chavan

New member
Model
Nothing 3a
Dealer Name
Jeeves flipkart company
Company Name
Flipkart
Customer Care Number
04445614700
Loss Amount
26999
Ratings
4.00 star(s)
Opposite Party Address
Flipkart company
As I am coustomer of the online market named as flipkart I had brought myself a mobile as along with a insurance of an year extended I had paid for mobile as well as for insurance now the company app is not responding to my problem it's due date is on 20 July and I had been informed from Flipkart side my problem will be solved on 14 of July as I had requested them on 7 July.
As said I had attached some files to the issue kindly solve my problem
 

Attachments

Hello @nikhil1chavan

Thank you for reaching out. We noticed that you are facing the similar problem with Red Bus that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Urgent Complaint Against Jeeves and Flipkart Mobile Protection Service for Delay in Returning My Mobile and Claim Compensation'

Hello @ajay0416

We have carefully reviewed your complaint against Jeeves Consumer Services Pvt. Ltd. and Flipkart Mobile Protection (Claim ID: #PCMFLKOV162478262779222).

As per your submission, you purchased a Vivo V30 Pro (512 GB) worth ₹52,000 through Flipkart along with a Complete Mobile Protection plan by Jeeves. After accidental damage, your claim was approved on July 11–12, 2026 and the phone was picked up on July 15, 2026 with a promised turnaround of 15–20 days. However, despite repeated follow-ups, the phone has not been returned...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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