nitinkaplas123
New member
- Model
- IPHONE 17 PRO
- Dealer Name
- NGIVR Retails
- Company Name
- Flipkart
- Loss Amount
- 8000
- Ratings
I placed an order for an Apple iPhone 17 Pro during the Flipkart GOAT Sale on 9 July 2026 at an effective price of ₹1,15,676.
The order was confirmed, shipped on 10 July 2026, and even reached the nearest hub for delivery. However, instead of being delivered, the order was unexpectedly cancelled by Flipkart.
After the cancellation, I contacted Flipkart Customer Support more than 20 times between 10 July and 26 July 2026. Each time I was given a new timeline for resolution, but no actual solution was provided.
Finally, Flipkart informed me that the order had been cancelled due to an "unforeseen situation faced by the seller" and only processed a refund. My request has never been about the refund—I want the product at the price for which my confirmed order was placed.
The GOAT Sale had already ended by the time Flipkart cancelled my shipped order. The only suggestion provided by customer support was to purchase the same phone again at the current, much higher price. I believe this is unfair because the cancellation occurred after the order had already been shipped and was not due to any fault on my part.
The order was confirmed, shipped on 10 July 2026, and even reached the nearest hub for delivery. However, instead of being delivered, the order was unexpectedly cancelled by Flipkart.
After the cancellation, I contacted Flipkart Customer Support more than 20 times between 10 July and 26 July 2026. Each time I was given a new timeline for resolution, but no actual solution was provided.
Finally, Flipkart informed me that the order had been cancelled due to an "unforeseen situation faced by the seller" and only processed a refund. My request has never been about the refund—I want the product at the price for which my confirmed order was placed.
The GOAT Sale had already ended by the time Flipkart cancelled my shipped order. The only suggestion provided by customer support was to purchase the same phone again at the current, much higher price. I believe this is unfair because the cancellation occurred after the order had already been shipped and was not due to any fault on my part.
Relief Sought
- Honour the original confirmed order at the original GOAT Sale price of ₹1,15,676, or
- Provide the same iPhone 17 Pro at the same effective price, along with any applicable cashback/benefits originally offered.
