Vikram Sitaram Bagade
New member
- Dealer Name
- Livpure Private Limited
- Company Name
- Livpure Private Limited
- Product Name
- Bolt+ (RO+UF+Mineralizer) on Subscription
- Customer Care Number
- 8800762226
- Loss Amount
- 7000
- Ratings
- Opposite Party Address
- 221, PHASE – 1, UDYOG VIHAR, GURGAON, HARYANA – 122016
Dear Livpure Team,
Final Escalation – Still No Resolution for Water Leakage Issue
I am writing to raise a serious complaint regarding the unresolved leakage issue with my Livpure RO machine, which first occurred on 14 July 2026.
Despite raising multiple complaints and continuously following up with your customer care team, the issue remains unresolved even after more than two months. I have written several emails and contacted your team multiple times, but I have not received any proper response or permanent resolution.
From 12 September 2026 to 19 September 2026, I have continuously coordinated with the Livpure team regarding this issue. However, there has been no proper response, no clear update, and no resolution.
Every time I contact customer care, I am asked to “please wait for 2 hours.” This response has been repeated several times, but the issue continues without any meaningful action. Technicians and service teams have also been assigned, but repeatedly sending technicians without actually resolving the leakage problem is not an acceptable solution.
I am extremely disappointed with the way Livpure has handled this complaint. I have spent considerable time following up, but nobody appears to be taking ownership of the issue.
This experience has completely affected my confidence in both the Livpure product and its after-sales service. I am no longer willing to continue using this product.
Therefore, I request Livpure to arrange a full refund of the amount paid by me, along with the security deposit, if applicable. Please treat this as my final request for resolution and provide a written confirmation along with a clear timeline for the refund.
If this matter is not resolved promptly, I will be forced to escalate the complaint through the appropriate consumer grievance and consumer forum channels regarding the continued service failure, lack of response, and inconvenience caused to me.
Please do not ask me to wait for another two hours or continue assigning technicians without providing a proper and permanent resolution.
Ticket No.: 4789298580764
Complaint Date: 14 July 2026
Follow-up Period: 12 September 2026 to 19 September 2026
Contact Number: 9768444714
I am extremely unhappy and disappointed with my experience with the Livpure RO machine and the after-sales service.
I sincerely request you to take this complaint seriously and provide a final resolution and written confirmation without any further delay.
My personal suggestion to other customers is to carefully consider the after-sales service experience before purchasing a Livpure RO machine.
Thanks & Regards,
Vikram Bagade
9768444714
Final Escalation – Still No Resolution for Water Leakage Issue
I am writing to raise a serious complaint regarding the unresolved leakage issue with my Livpure RO machine, which first occurred on 14 July 2026.
Despite raising multiple complaints and continuously following up with your customer care team, the issue remains unresolved even after more than two months. I have written several emails and contacted your team multiple times, but I have not received any proper response or permanent resolution.
From 12 September 2026 to 19 September 2026, I have continuously coordinated with the Livpure team regarding this issue. However, there has been no proper response, no clear update, and no resolution.
Every time I contact customer care, I am asked to “please wait for 2 hours.” This response has been repeated several times, but the issue continues without any meaningful action. Technicians and service teams have also been assigned, but repeatedly sending technicians without actually resolving the leakage problem is not an acceptable solution.
I am extremely disappointed with the way Livpure has handled this complaint. I have spent considerable time following up, but nobody appears to be taking ownership of the issue.
This experience has completely affected my confidence in both the Livpure product and its after-sales service. I am no longer willing to continue using this product.
Therefore, I request Livpure to arrange a full refund of the amount paid by me, along with the security deposit, if applicable. Please treat this as my final request for resolution and provide a written confirmation along with a clear timeline for the refund.
If this matter is not resolved promptly, I will be forced to escalate the complaint through the appropriate consumer grievance and consumer forum channels regarding the continued service failure, lack of response, and inconvenience caused to me.
Please do not ask me to wait for another two hours or continue assigning technicians without providing a proper and permanent resolution.
Ticket No.: 4789298580764
Complaint Date: 14 July 2026
Follow-up Period: 12 September 2026 to 19 September 2026
Contact Number: 9768444714
I am extremely unhappy and disappointed with my experience with the Livpure RO machine and the after-sales service.
I sincerely request you to take this complaint seriously and provide a final resolution and written confirmation without any further delay.
My personal suggestion to other customers is to carefully consider the after-sales service experience before purchasing a Livpure RO machine.
Thanks & Regards,
Vikram Bagade
9768444714