Fake billing with higher price.

K

kartika Srivastava

New member
Website Name
mojopizza.in
Loss Amount
53
Ratings
1.00 star(s)
I ordered a regular 7inches golden corn pizza mrp - 89, and a belgian chocolate mouse cake mrp - 89 from EAT CLUB Mojo pizza, City Vista, Kharadi.
The order total should be 89 +89 +2.5% + 2.5%, that should be 187rs.
But they gave me a bill with only golden corn pizza jalepine written and the total amount was 240rs.
 
Dear Ms. Srivastava,

We acknowledge your concern regarding the discrepancy in billing. Based on your account, the expected total for your order was ₹187, yet you were charged ₹240, with an incorrect item listed on the bill.

To address this issue, we recommend the following steps:
  1. Contact Mojo Pizza's Customer Support:
    • Reach out to their customer service team to report the billing discrepancy. Provide them with your order details, the incorrect bill, and the expected charges.
    • Request a corrected bill and a refund of the overcharged amount.
  2. Escalate the Complaint:
    • If the issue remains unresolved after contacting customer support, consider escalating the matter to higher authorities within the company.
For professional legal assistance in this matter, please feel free to contact us.

Thanks
 
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