Sachin Soni
New member
- Seller Name
- Ditch the Guilt
- Product Name
- Ditch the Guilt
- Website Name
- Ditch the Guilt
- Loss Amount
- 237
- Ratings
- Opposite Party Address
- 401-405 Navyug Industrial Estate, Sewree, Mumbai, Maharashtra - 400 015
I had placed an order on 3rd August 2025 vide Order No. 23106 for 4 chocolates of 60g each, amounting to Rs. 356. However, on 24th August 2025, I received only 2 chocolates of 40g each.
Since then, I have been continuously following up for a refund of the missing 160g worth of items, but till date, no resolution has been provided. Despite my repeated emails along with attached proofs of the discrepancy, I have not received either the refund or any proper response from your team.
This level of negligence is extremely disappointing and unprofessional. Not only was my order incorrect, but the lack of support and accountability has made the experience very unpleasant. I request you to process my refund immediately without any further delay.
Since then, I have been continuously following up for a refund of the missing 160g worth of items, but till date, no resolution has been provided. Despite my repeated emails along with attached proofs of the discrepancy, I have not received either the refund or any proper response from your team.
This level of negligence is extremely disappointing and unprofessional. Not only was my order incorrect, but the lack of support and accountability has made the experience very unpleasant. I request you to process my refund immediately without any further delay.
