Didn't get my refund on myntra

sayima shafi

sayima shafi

New member
Seller Name
SHIV GANGA ENTERPRISES
Company Name
Myntra
Product Name
Jm looks heels
Website Name
Myntra
Customer Care Number
+91-80-6156-199
Loss Amount
639
Ratings
5.00 star(s)
Opposite Party Address
W-259,ist floor,manipur village, new Delhi, 110063
I order jm looks heels but I felt that product has low quality so that I return my product, next day I handover product to delivery partner after 24 hours they called me that loop number on tag doesn't match when we quality check of product I called consumer no not get respond I send them two mails they told we can't do anything but it is not my fault now since from 15 days I didn't get any refund
 
Hello @sayima shafi

Thank you for reaching out. We noticed that you are facing the similar problem that has already been addressed in a different thread. We kindly request you to please review that thread for the information you’re looking for.

TeamMember

Post in thread 'Regarding not returning 2 original and 1 different product on purchasing 3 jeans pants from Myntra and postponing the return for more than 1 month.'

Hello @naresh2026

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first Send a detailed email to support@myntra.com outlining your issue, including order details and any previous correspondence and request to Refund/Replacement.

If not received...

If you still have any questions or need further clarification, feel free to reply here with the specific question that wasn’t answered in the previous thread. Our team will be happy to assist you further.

Thanks
 
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