DID NOT RECEIVED THE ORDER

M

Mitali25

New member
Seller Name
PYD Retail Pvt Ltd - AIIMS
Company Name
Boat
Product Name
boAt Airdopes Plus 311, Glass Design, Dual Mics Enx, Fast Charge, 50 Hrs Battery, Low Latency, Ipx4, Bluetooth Earbuds, Tws Ear Buds Wireless Earphones With Mic
Website Name
Swiggy instamart
Customer Care Number
8067466791
Loss Amount
1000
Ratings
1.00 star(s)
Opposite Party Address
Gautam nagar. New delhi
I have ordered a boat airdops and a microwave container from. SWiggy Instamart

I have received container but did not received the aidopes, but they are showing they have delivered it.


I tried contacting them, but they did not responded appropriately, i have tried alot to get it back but the customer care is so poor of Instamart.
They don't even care for their customers.


I want my airdopes and also the compensation for the headache and mental distortion they gave me


I am attaching my delivery receipt below, and hope to get the issue resolve as earlier as possible!
 

Attachments

Hello @Mitali25

We are outlining the first step to be taken before filing a case in the Consumer Forum.

Please follow the steps mentioned below. If you have already contacted the company via email or customer care and have not received any response, kindly share the relevant details with us so that we may guide you further.

Online
We recommend that you first call the Swiggy customer care at "080-68422422" and also send an email to the customer care department of the Swiggy (support@swiggy.in), clearly outlining your concerns, mention the transection details and request to Refund the amount.

Offline
You can also send your feedback via registered post at Swiggy Head Office

Swiggy Corporate Office
No.55 Sy No.8-14,
Ground Floor, I&J Block,
Embassy Tech Village, Outer
Ring Road, Devarabisanahalli,
Bangalore, Karnataka, 560103

View Sample Notice: Notice to CMD of the Company

If they already refunded the amount and provided you the reference number but the amount is not reflecting in your account, please contact your bank or payment provider.

This step not only gives the Swiggy a chance to refund but also helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

Please wait for a reasonable time for their response. If they do not respond or fail to resolve the matter satisfactorily, feel free to reach out to us again. When you do, kindly include a copy of your email to them and any response (if received), so we can guide you on the next steps.

Best regards,
Thanks
 
I have called and even emailed them, but they are saying there is no such information to us regarding this


The complaint is reached to them, they have also listened and replied to me, but they are saying that my complaint is invalid
 
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