Dhanlaxmi Bank Customer Care

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Bank Name
Dhanlaxmi Bank
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Dhanlaxmi Bank Address: Dhanalakshmi Buildings P.B No.9 , Naickanal, Thrissur. Kerala - 680001

Dhanlaxmi Bank Email ID: customercare@dhanbank.co.in

Dhanlaxmi Bank Phone No: 1800-425-1747

Before filing a formal complaint, consider contacting Dhanlaxmi Bank's customer care to address the issue. Many complaints can be resolved through direct communication.

Thiruvananthapuram
Phone : 0471 2577410, 2577510, 2473766
Email : rotvm@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
TC30/1398/4, Amrith Plaza, 2nd Floor,
Nalumukku Junction, Pettah(PO),
Thiruvananthapuram - 695024

Delhi
Phone : 011-28757336, 28757338, 28757335
Email : rodelhi@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Door No: 10185 A, First Floor,
Arya Samaj Road, Karol Bagh,
New Delhi -110005.

Ernakulam
Phone : 0484-6615000, 6615079
Email : roekm@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Dhanalakshmi Buildings,
1st Floor, Marine Drive, Kochi
Kerala - 682031

Mumbai
Phone : 022-24020095, 24020029
Email : ro.west@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Ground Floor,Thirumalai House,
Near Sion Hill Fort, Road No. 29, Sion (E), Mumbai,
Maharashtra - 400022

Kozhikode
Phone :0495-2720205, 2720120
Email : calicut.ro@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Essay Tower Ground Floor, Jail Road
Kozhikode – 673004.

Chennai
Phone :044-49037098, 49037082
Email :ro.chennai@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
104 & 107, Second Floor, Om Sakthi Towers
No.163, Anna Salai
Chennai - 600002

Thrissur
Phone :0487-6627030, 6627036
Email : rotcr@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Dhanalakshmi Buildings
Punkunnam
Thrissur - 680002.

Hyderabad
Phone :040-23547236
Email :hydoffice@dhanbank.co.in
Dhanlaxmi Bank Ltd, Regional Office.
Trend Set Towers, ground Floor
8-2-289/10, Road No.2, Banjara Hills
Hyderabad, Telangana- 500034

Contact Dhanlaxmi Bank Nodal Officer
If you are not satisfied with the Dhanlaxmi Bank customer care response, you can escalate the issue to the nodal officer by sending a written complaint.

Principal Nodal Officer & Nodal officer-Kerala
Shri. Raghunath R, (AGM)
Phone : 09539007125
Email : raghunath.r@dhanbank.co.in
Dhanlaxmi Bank Ltd.,
Corporate Office, Punkunnam, Thrissur
Kerala - 680002

Nodal Officer-Tamil Nadu
Shri. Ramakrishnan S,(AGM)
Phone :8939703733
Email : ramakrishnans1@dhanbank.co.in
Dhanlaxmi Bank Ltd.,
Om Sakthi Towers, No:163, Anna Salai,
Chennai - 600002.

Nodal Officer-Maharashtra & Gujarat
Shri Sunny George, (DGM)
Phone : 9619357088
Email : sunnygeorge@dhanbank.co.in
Thirumallai House,
Rd No: 29, Near Sion
Hill Fort,Sion (East),
Mumbai - 400022.

Nodal Officer-Kolkata, Bhopal, Kanpur , New Delhi, Jaipur & Chandigarh
Shri. Sreekumar M P,(DGM)
Phone : 9582228950
Email :sreekumarmp@dhanbank.co.in
Dhanlaxmi Bank Ltd.,
Door No: 10185 A,
Arya Samaj Road, Karol Bagh,
New Delhi -110005.

Nodal Officer - Andhra Pradesh , Telangana & Karnataka
Shri. Satyanarayana K,(AGM)
Phone :8297203366
Email :satyanarayanak@dhanbank.co.in
Dhanlaxmi Bank Ltd.,
Trend Set Towers Ground
Floor, 8-2-289/10, Road No. 2, Banjara Hills,
Hyderabad, Telangana - 500 034
 
Subject: You letter Oct 14. 2025 regarding SB interest applicable on my matured FDs 014043600002221-3 (in the name of Varun Sundar), 014043600002242-3 (in the name of Chitra Sundar), and 0140442000010161-1 (in the name of Sundar Balakrishnan)



Dear Sir,



This refers to your above letter wherein I am informed that since I had not submitted our KYC documents, my FDs will have only SB interest for the period from the date of maturity to the date of submission of KYC documents.



In the above regard, I would like to state that I had visited your bank on Aug 16, 2025 for the renewal of my FDs which were in the auto renewal mode. However, I was told that my KYC was due and my FDs were not auto renewed. It was only on this date on Aug 16, 2025 when I visited your bank that I came to know that my KYC was due. I had submitted all our KYC documents on Aug 16, 2025 and your SMS confirmation for having accepted my KYC was delivered to me on my cell on Aug 20, 2025. In this regard, as per your letter, you yourselves have stated that your system was not updated with our contact numbers nor our email ids. You have stated that you have sent written communication to my above address for submission of KYC. I would like to state that I have not received any such communication from you regarding the submission of KYC. I would like you to produce my acknowledgement of your letter sent to me. In case you have sent the request for submission for KYC through the Indian Post, I would like you to provide the date on which it was sent and also the consignment number.



Further, as per the calculations provided by your branch, my FD interest based on applicable FD interest rate upto Sept 30, 2025 on all the above three FDs works out to Rs 44, 568/-. However, as per the SB rates my interest payable is Rs 18,278/-. There is huge loss of Rs. 26, 270/-. Recently, I had missed my KYC submission to SBI. I had submitted my KYC with a considerable delay. They have not penalized me for non-submission of KYC.




Based on my submission, I request you to give interest based on applicable FD interest rate so that I will not be put under huge loss of Rs, 26,270/-, especially a senior citizen like me whose major income is from interest.
 
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