- Seller Name
- Savana ENVOGUE STYLES GLOBAL LLP Indospace Logistics Park Farukhnagar B300 Part A, Village Dadri Toe, Hadbast No 273, Tehsil Badli District Jhajjar Haryana-124103, India
- Company Name
- Savana
- Product Name
- Clothing
- Website Name
- www.savana.com
- Customer Care Number
- Not available
- Loss Amount
- 2311
- Ratings
- Opposite Party Address
- Envogue Styles Global LLP, 44, Backary Portion, 2nd Floor, Regal Building, Connaught Place, New Delhi, 110001, India
Hi Team,
I placed an order with Savana on 29 October 2025 under Order ID: S011251029074715024001 for clothing items.
However, the products delivered to me were completely incorrect and did not match what I had ordered.
When I contacted Savana’s customer support regarding this issue, they refused to accept the return or issue a refund, despite me clearly receiving the wrong items. This is an unfair trade practice and a violation of my consumer rights under the Consumer Protection Act.
I am attaching the following evidence for verification:
Order invoice
Photos/videos of the wrong items received
Photos of the packaging
Chat/email screenshots showing that the company is refusing refund/return
I request the consumer court to kindly intervene and assist in resolving this issue by ensuring that I receive:
A full refund for the incorrect products delivered, OR
A proper replacement of the correct items I originally ordered
Thank you for your support.
I placed an order with Savana on 29 October 2025 under Order ID: S011251029074715024001 for clothing items.
However, the products delivered to me were completely incorrect and did not match what I had ordered.
When I contacted Savana’s customer support regarding this issue, they refused to accept the return or issue a refund, despite me clearly receiving the wrong items. This is an unfair trade practice and a violation of my consumer rights under the Consumer Protection Act.
I am attaching the following evidence for verification:
Order invoice
Photos/videos of the wrong items received
Photos of the packaging
Chat/email screenshots showing that the company is refusing refund/return
I request the consumer court to kindly intervene and assist in resolving this issue by ensuring that I receive:
A full refund for the incorrect products delivered, OR
A proper replacement of the correct items I originally ordered
Thank you for your support.