RAJAT TYAGI
New member
- Dealer Name
- HARIOM RETAIL PVT LTD
- Company Name
- TCL India Holdings Pvt. Ltd.
- Product Name
- TCL 43" 4K UHD Smart LED TV
- Customer Care Number
- 1800-102-0622
- Loss Amount
- 28989
- Ratings
- Opposite Party Address
- 172-175, Plot No. 117,
Aggarwal City Plaza, Sector-3,
Rohini, Delhi – 110085
Phone: 8800666173 / 8800666174
Mainne TCL LED TV Model 43P755 Serial Number IN43P75524004988
15/11/2024 ko purchase ki thi. Kuch hi time baad TV me
sound problem aa gaya.
Maine TCL Customer Care me complaint register ki:
Complaint Number - IN2510160917559992468
Complaint ko register huye 1 mahine se jyada ho gaya hai
lekin abhi tak company ne:
- Koi technician visit nahi bheja
- Koi repair nahi kiya
- Koi proper update nahi diya
Mainne customer care se kai baar baat ki aur
mere paas saari call recordings bhi evidence ke roop me available hain.
Company ki taraf se service dene me
negligence (laaparwahi),
deficiency in service (seva ki kami),
and unfair trade practice (galat vyavhar)
jaise consumer right violations ho rahe hain.
Is delay ki wajah se mujhe kaafi pareshani,
mental harassment, aur samay ka nuksaan hua hai.
Court se nivedan hai ki TCL ko order diya jaye:
1. Product ka turant repair kiya jaye
YA replacement/refund diya jaye
2. Der aur mental harassment ke liye compensation milni chahiye
3. Company par penalty lagayi jaye
Main apne sab evidence (Bill, Complaint Proof, Call Logs)
bhi provide kar raha hoon.
15/11/2024 ko purchase ki thi. Kuch hi time baad TV me
sound problem aa gaya.
Maine TCL Customer Care me complaint register ki:
Complaint Number - IN2510160917559992468
Complaint ko register huye 1 mahine se jyada ho gaya hai
lekin abhi tak company ne:
- Koi technician visit nahi bheja
- Koi repair nahi kiya
- Koi proper update nahi diya
Mainne customer care se kai baar baat ki aur
mere paas saari call recordings bhi evidence ke roop me available hain.
Company ki taraf se service dene me
negligence (laaparwahi),
deficiency in service (seva ki kami),
and unfair trade practice (galat vyavhar)
jaise consumer right violations ho rahe hain.
Is delay ki wajah se mujhe kaafi pareshani,
mental harassment, aur samay ka nuksaan hua hai.
Court se nivedan hai ki TCL ko order diya jaye:
1. Product ka turant repair kiya jaye
YA replacement/refund diya jaye
2. Der aur mental harassment ke liye compensation milni chahiye
3. Company par penalty lagayi jaye
Main apne sab evidence (Bill, Complaint Proof, Call Logs)
bhi provide kar raha hoon.
| Question Form Me Jo Ayega | Aapko Kya Select / Likhe |
|---|---|
| Complaint Against | Company / Manufacturer (TCL India) |
| Nature of Complaint | Defective Product + Deficiency in Service |
| Type of Product / Service | Electronics → LED / TV |
| Product Name | TCL 43 Inch 4K LED TV |
| Model Number | 43P755 |
| Serial Number | IN43P75524004988 |
| Date of Purchase | 15/11/2024 |
| Invoice/Amount | ₹28,989 (Bill ke hisaab se) |
| Issue Faced | Sound Not Working / Sound Defect |
| Issue Start Date | Jis din pahli baar problem notice ki ho (example: 20/11/2024 ya December starting) |
| Complaint Registered with Company? | YES |
| Company Complaint Number | IN2510160917559992468 |
| Complaint Date | Approx month likh do (example: December 2024) |
| Company Response? | NO / Unsatisfactory |
| Relief/Resolution Expected | Repair OR Replacement OR Full Refund |
| Compensation Required? | YES |
| Compensation Amount | ₹20,000 (Mental Harassment + Delay Loss) |
| Evidence Available? | YES (Invoice, Complaint details, Call recordings) |
| Mode of Purchase | Offline Store (Hariom Retail Pvt Ltd) |
| Payment Mode | Cash + Finance (as per invoice) |
| Service Center Response | No technician visit / no resolution |
| Have you attached the bill? | YES (Upload the bill you shared) |
