Car Creta car Old Model Given instead of New Model with wrong purchase Date

[Narinder singh]

Model

Hyundai Creta SX (O) knight edition

Dealer Name

Jatinder

Company Name

Hyundai

Customer Care Number

1800114645

Loss Amount

2010000

Ratings

2.00 star(s)

Opposite Party Address

KOSMO Automobiles, OPP. Delhi Public School , GT Road, Distt Jalandhar

I purchased a Hyundai Creta car from KOSMO automobiles , opp. Delhi public school, GT Road, Distt Jalandhar. I came to India on October 1 and purchased the car, and went back to Switzerland on October 22. However, the dealer wrongly reported the purchase date as September 20.

Furthermore, when I took delivery of the car on Oktober 16, I should not have been given a January 2025 model, as model was launched in the market. I believe that the dealer deliberately gave me an old model and recorded wrong information.
I have proof of my travel dates , including my passport and fight tickets, which I can provide as evidence. I refund of my money. I have tried to contact the dealer, but they have not resolved my issue.

 

[Narinder singh]

I had sent emails to the MD and other relevant emails addressed of the company, but they didn’t respond. I sent a follow-up email requesting a response, but still, there was no reply. I also reached out to them on social media, but the issue remains unresolved. I have records of all these communications and would like to submit them as evidence.