- Dealer Name
- BL12387 M/S Shri Lakshmi Enterprises
- Company Name
- DTDC Express Limited
- Customer Care Number
- +9163605 98721
- Loss Amount
- 15000
- Ratings
- Opposite Party Address
- ECO PArk, D306, Marol Military Road, Andheri East 400059 Mumbai
AWB: 7D115480052
I am writing to express my concern regarding a shipment sent under AWB number 7D115480052 from DTDC in Udupi, dispatched on 12th August from Udupi to Mumbai. The consignment included three boxes, of which only two have been delivered. The third box remains missing.
I have already raised a complaint with both the local DTDC agent and your customer service team. Unfortunately, the local agent has not responded to my calls, and customer service has only informed me that the issue is "under investigation" without providing any concrete updates. It has now been nearly a month with no resolution.
This delay has caused significant inconvenience, as I was supposed to carry these items abroad. The box contains perishable food items, which by now are likely spoiled and unfit for consumption.
I kindly request an immediate and clear update on the status of the missing box, along with appropriate compensation for the loss and inconvenience caused.
Thank you for your attention to this matter.
Sudarshan Shetty
I am writing to express my concern regarding a shipment sent under AWB number 7D115480052 from DTDC in Udupi, dispatched on 12th August from Udupi to Mumbai. The consignment included three boxes, of which only two have been delivered. The third box remains missing.
I have already raised a complaint with both the local DTDC agent and your customer service team. Unfortunately, the local agent has not responded to my calls, and customer service has only informed me that the issue is "under investigation" without providing any concrete updates. It has now been nearly a month with no resolution.
This delay has caused significant inconvenience, as I was supposed to carry these items abroad. The box contains perishable food items, which by now are likely spoiled and unfit for consumption.
I kindly request an immediate and clear update on the status of the missing box, along with appropriate compensation for the loss and inconvenience caused.
Thank you for your attention to this matter.
Sudarshan Shetty