Counterfeit Apple Watch Received from Amazon

Navkaran Sethi

New member
Seller Name
Clicktech Retail Pvt Ltd
Company Name
Amazon India
Product Name
Apple Watch Ultra 2 [GPS + Cellular 49 mm] Smartwatch, Sports Watch with Black Titanium Case with Black Titanium Milanese Loop - S. Fitness Tracker, Precision GPS, Action Button, Carbon Neutral
Website Name
https://www.amazon.in/dp/B0DGJ6MF81?ref_=ppx_hzod_title_dt_b_fed_asin_title_0_0
Loss Amount
104900
Ratings
1.00 star(s)
Dear Sir / Madam .

On 6th July 2025 , I had ordered Apple Watch Ultra 2 [GPS + Cellular 49 mm] Smartwatch, Sports Watch with Black Titanium Case with Black Titanium Milanese Loop - S. Fitness Tracker, Precision GPS, Action Button, Carbon Neutral and paid in full Rs 1,04,900 . However when I received the package and opened it , I had received a counterfeit " Chinese " Replica of the watch . Order ID - 403-5073890-8941108 .
Seller Name - Clicktech Retail Pvt Ltd ( Registered Seller On Amazon ) .
As per the listing of the product on Amazon that the product is returnable till 16th July 2025 . However my refund is still not processed despite highlighting the same issue to Amazon customer support team on 6th July itself .
I would like to highlight that the seller has very bad reputation of selling fake items , which i could check properly after i received the counterfeit product despite paying full price . I had placed the order keeping Amazon as a safe and ethical company .

I have also registered a cyber police complaint regarding the same . Complaint Acknowledgement number - 30807250056367.

I request the legal system of our country to kindly have my paid amount refunded . I was saving a long time for this watch and when i had gathered the money to buy it , I was scammed by such an unethical seller .

Requesting strict action against the involved parties and support to get my hard earned money back .

Best Regards ,

Navkaran Singh Sethi
 

Attachments

Hello @Navkaran Sethi

We have carefully reviewed all the details and documents you have submitted regarding your complaint.

Please also do some important steps, this helps strengthen your case if you decide to file a complaint with the Consumer Forum later.

As per the listing of the product on Amazon that the product is returnable till 16th July 2025 .
Have you taken screenshot of the above statement ?
TODO 1: If not, please take the screenshot.

I would like to highlight that the seller has very bad reputation of selling fake items
TODO 2: Keep all the records.

I have also registered a cyber police complaint regarding the same
Any update ??

Requesting strict action against the involved parties and support to get my hard earned money back .

To take action, you need to file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India



If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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