Consumer Complaint Regarding Defective Baby Walker Purchased from Baybee.

Anees Fathima

New member
Seller Name
Galaxy Incorporation Blix Toys
Company Name
Baybee
Product Name
Baybee oleo walker
Website Name
baybee.co.in
Customer Care Number
7520444000
Loss Amount
2000
Ratings
1.00 star(s)
Opposite Party Address
Sree Selva Vinayagar Nagar Annex, no 90,91,92, Red Hills Chennai TN 600052 India
I am writing to file a formal complaint regarding a baby walker purchased online from the website Baybee for Rs. 2,000. The product has proven to be unsafe, defective, and completely unfit for use by infants.

The walker is extremely lightweight and unstable. It moves and turns on its own, causing my baby to lose balance and get hurt while attempting to use it. Although the product description claims that the wheels can be locked for safety, the walker continues to move even when the wheel locks are engaged. This makes the product hazardous and defeats the purpose of providing support for a baby who is learning to walk.

Due to these serious safety issues, the walker cannot be used at all. It has caused not only financial loss but also unnecessary risk to my child.

I request an appropriate action and an immediate refund of full amount paid.
Thank you.
 
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