humamallick
New member
- Seller Name
- Arindam Show
- Company Name
- Livspce
- Loss Amount
- 40000
- Ratings
I am writing to formally lodge a complaint against Livspace for their unfair and misleading business practices.
During my initial inquiry, their team explained the terms and conditions of their services in a particular way. Trusting their promises, I paid a registration amount of 40k. However, after receiving the payment, Livspace completely altered the terms. Despite my concerns, I proceeded in good faith based on assurances from their first project manager, @Anrindan Show, who clearly stated that the registration amount would be adjusted against any purchase.
Later, a new project manager, @Aakriti Ghose, informed me that the 40k adjustment was only possible if I made a minimum order of 2lakhs. When I explained my discomfort with this new term and requested that my amount be adjusted against any product purchase, she stated that it wasn’t possible. I was further informed that if I did not make the minimum order, my 40k would be forfeited.
This change in terms after payment was unethical and left me feeling defrauded. Livspace has refused both a refund and an adjustment, resulting in significant financial distress. Upon investigating their service portal, I discovered numerous similar complaints from other customers about their practices.
Livspace’s deceptive advertisements do not align with the reality of their services and customer support. I believe this is a deliberate and recurring issue and must be addressed to protect other customers from being misled.
I request that the relevant authority investigate this matter and hold Livspace accountable for their actions. Additionally, I urge that measures be put in place to ensure transparency, fairness, and better customer service in the future.
Please feel free to contact me for any further details or supporting documents regarding my case.
During my initial inquiry, their team explained the terms and conditions of their services in a particular way. Trusting their promises, I paid a registration amount of 40k. However, after receiving the payment, Livspace completely altered the terms. Despite my concerns, I proceeded in good faith based on assurances from their first project manager, @Anrindan Show, who clearly stated that the registration amount would be adjusted against any purchase.
Later, a new project manager, @Aakriti Ghose, informed me that the 40k adjustment was only possible if I made a minimum order of 2lakhs. When I explained my discomfort with this new term and requested that my amount be adjusted against any product purchase, she stated that it wasn’t possible. I was further informed that if I did not make the minimum order, my 40k would be forfeited.
This change in terms after payment was unethical and left me feeling defrauded. Livspace has refused both a refund and an adjustment, resulting in significant financial distress. Upon investigating their service portal, I discovered numerous similar complaints from other customers about their practices.
Livspace’s deceptive advertisements do not align with the reality of their services and customer support. I believe this is a deliberate and recurring issue and must be addressed to protect other customers from being misled.
I request that the relevant authority investigate this matter and hold Livspace accountable for their actions. Additionally, I urge that measures be put in place to ensure transparency, fairness, and better customer service in the future.
Please feel free to contact me for any further details or supporting documents regarding my case.