Bike Complaint Regarding Delay in Service After Approved Claim – HR26EV2706

Kunal Marjara

New member
Model
YAMAHA FZS V3
Dealer Name
SIDDHARTH AUTO MOBILE
Company Name
ICICI LOMBARD GIC LTD
Customer Care Number
8657472342
Loss Amount
4000
Ratings
3.00 star(s)
Opposite Party Address
GURGAON
To,
The Hon’ble Consumer Disputes Redressal Forum,


Subject: Complaint Regarding Unreasonable Delay in Service After Approved Claim – Yamaha Motorcycle


Respected Sir/Madam,


I, Kunal Marjara, residing at SECTOR 15 PART 1 GURUGRAM, wish to lodge a formal complaint against Siddharth Yamaha , located at JMD Garden, D-Block, Near shubhash chowk opp, Badshahpur Sohna Rd Hwy, Nambardar Market, Islampur Village, Sector 38, Gurugram, Haryana 122002, for their negligence and undue delay in providing service for my Yamaha motorcycle, even after my insurance/service claim was approved.


Details of the Complaint:


  • Vehicle Model: Yamaha FZs V3
  • Registration Number: HR26EV2706
  • Claim Number: MOT16635127
  • Date of Submission to Service Center: 01-09-2025
  • Date of Claim Approval: 08-09-2025
  • Name of Insurance Company (if applicable): ICICI GIC LTD
  • Dealer Contact Number- 8130249189

Despite the claim being approved on the above-mentioned date, the service center has failed to repair and deliver my bike within a reasonable time frame. I have made several follow-ups through phone calls and in-person visits, but I have not received any proper explanation or estimated completion date. This has caused me considerable inconvenience, financial loss (e.g., alternate travel costs), and mental stress.


Relief Sought:


I kindly request the Hon’ble Forum to take necessary action against the concerned service center for their deficiency in service and direct them to:


  1. Complete the servicing of my vehicle immediately without any further delay.
  2. Provide appropriate compensation for the inconvenience and losses caused due to the delay

I am enclosing copies of the following documents for your reference:


  • Copy of the service request/job card

I respectfully request that this matter be addressed at the earliest.


Thanking you,


Sincerely,
KunalMarjara
9803956039
jstin608@gmail.com
15-09-25
 

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