Complaint against Vistarao International for cheating and non-delivery of promised holiday services

AtulK

New member
Company Name
Vistarao International
Website Name
Vistarao
Customer Care Number
80104 16965
Loss Amount
55000
Ratings
1.00 star(s)
Opposite Party Address
office no. E 210, Plot no. R-1, Tower 2, Seawoods, Thane, Navi Mumbai 400706
Respected Sir/Madam,
I, Atul Rajaram Kalkundrikar, residing at Flat no 303, Niwara Residency, Sector 44, Seawoods West, Navi Mumbai- 400 706, hereby file a formal complaint against Vistarao International, a holiday package service provider, for indulging in unfair trade practices and cheating.

Details of the Complaint
  1. In September 2024, me and my wife, Mrs Tejaswini Atul Kalkundrikar purchased a holiday package worth Rs. 55,000/- from Vistarao International.
  2. The company assured confirmed holiday bookings and other travel-related benefits as part of the package.
  3. After receiving the payment, the company failed to provide any services as promised.
  4. Repeated attempts to contact the company through phone calls went unanswered. Their phone numbers have been unreachable since shortly after the payment.
  5. I have been following up via email since our enrollment, but the company has only sent vague replies without any resolution or confirmation of services.
  6. Till date, no services have been provided and no refund has been issued, amounting to clear cheating, fraud, and deficiency of services.

Evidence Attached
  • Copy of payment receipt
  • Email communication screenshots
  • Package agreement(not attachable due to high size but it’s available physically)
Relief Sought

I humbly request the Hon’ble Commission to:
  1. Direct Vistarao International to refund the full amount of Rs. 55,000/- with applicable interest.
  2. Award compensation for mental harassment, inconvenience, and loss of time spent in follow-ups.
  3. Take appropriate action against the company for unfair trade practices and misleading consumers.

Declaration:
I declare that the facts stated above are true to the best of my knowledge and I have approached the Commission for justice due to non-cooperation and fraudulent intent of the opposite party.



Yours faithfully,
Atul R Kalkundrikar
9986815525
atul.kalkundrikar@gmail.com

Date: 29/10/2025
Place: Navi Mumbai
 

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