- Dealer Name
- Bombay Collections, located at SCF-9,10 near local bus stand, Manimajra, Chandigarh -160101
- Company Name
- Bombay Collections
- Product Name
- Monte Carlo blanket
- Loss Amount
- 4031
- Ratings
- Opposite Party Address
- House No 125, GF, Sector 42A, Chandigarh -160036
To
The Hon’ble President
District Consumer Disputes Redressal Commission
Chandigarh
Subject: Complaint against unfair trade practice, misbehave and refusal to refund amount
Respected Sir/Madam,
I respectfully submit this complaint for your kind consideration against a shopkeeper for unfair trade practice, deficiency in service, and misbehave with me.
1. It is intimated that, I purchased a blanket brand name of Monte Carlo for a sum of Rs. 4,031/- from a shop named Bombay Collections, located at SCF-9,10 near local bus stand, Manimajra, Chandigarh -160101. At the time of purchase, I was not informed that the blanket was made in China.
2. That after purchasing the blanket, on noticing that it was made in China, I am immediately call back but call not pick by shopkeeper then I returned within two days from the date of purchase and requested the shopkeeper to take back the blanket and refund the amount paid. However, the shopkeeper refused to refund the money and stated that only exchange was possible with blanket. I said that I do not have faith in you that you will give me genuine item so exchange with other items or refund.
3. That I requested the shopkeeper to allow me to exchange the blanket with some other items, but he flatly refused to do so. Due to his refusal and non-cooperation, I was leave the blanket at the shop itself.
4. That during the entire incident, the behave of the shopkeeper was rude, insulting, and highly misbehaving, which caused me mental harassment and humiliation.
5. That the act of the shopkeeper amounts to unfair trade practice and deficiency in service under the Consumer Protection Act, as he neither refunded the amount nor provided a reasonable solution.
In view of above, I humbly stated that this Hon’ble Commission may be pleased to:-
(a) Direct the opposite party to refund the amount of Rs. 4,031/- to me immediately.
(b) Take appropriate action against the shopkeeper for misbehavior and unfair trade practice.
(c) Award compensation only one Rupee for mental harassment and inconvenience suffered by me.
(d) Pass any other order deemed fit and proper in the interest of justice.
I shall be highly obliged for your kind consideration.
Thanking you,
Yours faithfully,
Name: Jay Singh
Address: 125, GF, Sector 42A
Mobile No.: 8698315391
Date: 15 Dec 2025
Place: Chandigarh
The Hon’ble President
District Consumer Disputes Redressal Commission
Chandigarh
Subject: Complaint against unfair trade practice, misbehave and refusal to refund amount
Respected Sir/Madam,
I respectfully submit this complaint for your kind consideration against a shopkeeper for unfair trade practice, deficiency in service, and misbehave with me.
1. It is intimated that, I purchased a blanket brand name of Monte Carlo for a sum of Rs. 4,031/- from a shop named Bombay Collections, located at SCF-9,10 near local bus stand, Manimajra, Chandigarh -160101. At the time of purchase, I was not informed that the blanket was made in China.
2. That after purchasing the blanket, on noticing that it was made in China, I am immediately call back but call not pick by shopkeeper then I returned within two days from the date of purchase and requested the shopkeeper to take back the blanket and refund the amount paid. However, the shopkeeper refused to refund the money and stated that only exchange was possible with blanket. I said that I do not have faith in you that you will give me genuine item so exchange with other items or refund.
3. That I requested the shopkeeper to allow me to exchange the blanket with some other items, but he flatly refused to do so. Due to his refusal and non-cooperation, I was leave the blanket at the shop itself.
4. That during the entire incident, the behave of the shopkeeper was rude, insulting, and highly misbehaving, which caused me mental harassment and humiliation.
5. That the act of the shopkeeper amounts to unfair trade practice and deficiency in service under the Consumer Protection Act, as he neither refunded the amount nor provided a reasonable solution.
In view of above, I humbly stated that this Hon’ble Commission may be pleased to:-
(a) Direct the opposite party to refund the amount of Rs. 4,031/- to me immediately.
(b) Take appropriate action against the shopkeeper for misbehavior and unfair trade practice.
(c) Award compensation only one Rupee for mental harassment and inconvenience suffered by me.
(d) Pass any other order deemed fit and proper in the interest of justice.
I shall be highly obliged for your kind consideration.
Thanking you,
Yours faithfully,
Name: Jay Singh
Address: 125, GF, Sector 42A
Mobile No.: 8698315391
Date: 15 Dec 2025
Place: Chandigarh