- Dealer Name
- TOOTHSI
- Company Name
- MAKEO HEALTHCARE TECHNOLOGIES PVT. LTD.
- Product Name
- ALIGNERS
- Loss Amount
- 70499
- Ratings
Respected Sir/Madam,
I, Naina Varandani, am filing this complaint against the dental aligner company Toothsi for failing to provide the service for which I had paid in full.
The details of my case are as follows:
I enrolled for an aligner treatment package with Toothsi and the last aligner I received was in September 2024.
Since December 2024, I have been regularly contacting their customer care team, but every time, they only generate tickets with no further progress or resolution.
A re-scan was finally conducted on 23rd June 2025, but even after that, there has been no update or delivery of the next set of aligners.
I have also had multiple discussions with their doctors and support team, but my issue remains unresolved to date.
As of now, it has been over 8 months with no progress in my treatment.
I have recently relocated for higher studies, and hence, I am no longer in a position to continue with the treatment.
Given the complete lack of service, excessive delay, and negligence on their part, I kindly request the Consumer Forum to intervene and help me secure a full refund of the amount paid, to be processed to my original mode of payment.
My details are as follows:
Name: Naina Varandani
Customer ID: TSKO-05-24-00164
Email ID: naina.varandani007@gmail.com
Date of Payment: 1st May 2024
I, Naina Varandani, am filing this complaint against the dental aligner company Toothsi for failing to provide the service for which I had paid in full.
The details of my case are as follows:
I enrolled for an aligner treatment package with Toothsi and the last aligner I received was in September 2024.
Since December 2024, I have been regularly contacting their customer care team, but every time, they only generate tickets with no further progress or resolution.
A re-scan was finally conducted on 23rd June 2025, but even after that, there has been no update or delivery of the next set of aligners.
I have also had multiple discussions with their doctors and support team, but my issue remains unresolved to date.
As of now, it has been over 8 months with no progress in my treatment.
I have recently relocated for higher studies, and hence, I am no longer in a position to continue with the treatment.
Given the complete lack of service, excessive delay, and negligence on their part, I kindly request the Consumer Forum to intervene and help me secure a full refund of the amount paid, to be processed to my original mode of payment.
My details are as follows:
Name: Naina Varandani
Customer ID: TSKO-05-24-00164
Email ID: naina.varandani007@gmail.com
Date of Payment: 1st May 2024
