Ajay kumar 55
New member
- Seller Name
- SS HERBAL
- Company Name
- SS HERBAL INDIA
- Product Name
- EARCARE POWDER AND NATURAL EARCARE
- Website Name
- ssherbalindia.com
- Customer Care Number
- 8860606078
- Loss Amount
- 2500
- Ratings
- Opposite Party Address
- AJAY KUMAR, BUILDING NO E-195, SECTOR-74, PHASE -8B INDUSTRIAL AREA, MOHALI (SAS)
1. I, the complainant, purchased a product titled Earcare Powder and Natural Earcare Capsules from SS Herbal on 13th August 2025, for a total amount of ₹2500 (Order No: AWB#11040111560366).
2. After consuming the product, I experienced increased blood pressure and other side effects. Thus, I found the product unsuitable and potentially unsafe for use.
3. As per SS Herbal’s return policy, I requested a return and refund through email and customer care, but received no response despite multiple follow-ups over 25 days.
4. On failing to receive any support, I sent a formal notice giving them 3 days to respond or face legal action. Even after this, there was no reply.
5. This shows deficiency of service and unfair trade practice under the Consumer Protection Act, 2019.
2. After consuming the product, I experienced increased blood pressure and other side effects. Thus, I found the product unsuitable and potentially unsafe for use.
3. As per SS Herbal’s return policy, I requested a return and refund through email and customer care, but received no response despite multiple follow-ups over 25 days.
4. On failing to receive any support, I sent a formal notice giving them 3 days to respond or face legal action. Even after this, there was no reply.
5. This shows deficiency of service and unfair trade practice under the Consumer Protection Act, 2019.
