Complaint Against Srinivaas/VSource Staffing, Hyderabad – Demand for Refund

lokeshag.1993

lokeshag.1993

New member
Institute Name
VSource Staffing
Customer Care Number
+91 96528 72779
Loss Amount
50000
Ratings
1.00 star(s)
Dear Sir / Madam,

I am writing to lodge a formal complaint under the Consumer Protection Act, 2019, regarding a deficiency in service / unfair trade practice / non‑delivery by Srinivaas/VSource Staffing, Hyderabad (Telangana).

Below are the details:

1. Complainant’s Details

2. Respondent / Opposing Party Details

  • Name / Consultancy: VSource Staffing, Mr. Srinivaas
  • Address: Padmaja’s Jhansi Enclave, Flat No. 304, Bhagyanagar Colony, KPH, Hyderabad, Telangana – 500072
  • Phone: +91 96528 72779
  • Email: srinivaas@vsourcestaffing.com
  • Website / additional info: vsourcestaffing.com
3. Nature of Complaint / Facts

  • On 06/11/2024, I paid ₹ 50,000 INR (Fifty Thousand only) to the consultancy via [mode of payment: UPI.], transaction reference [Screenshot attached].
  • The agreed service was that Srinivaas/VSource Staffing would assist me to secure a job.
  • Despite repeated follow-ups (calls, messages, emails) over [one year], the consultancy has failed to refund an amount as unable to provide a job.
  • I have also requested refund multiple times, but they have made excuses and avoided compliance.
  • I have documentary evidence: payment receipts, transaction bank statements, emails, chat / WhatsApp messages, call logs etc.
4. Relief / What I Seek
I request NCH’s assistance in directing the consultancy to either:

  1. Refund the full amount of ₹ 50,000 (plus interest, if applicable) to me within a stipulated time.
In the absence of redressal, I intend to escalate the matter to the consumer court and also file a criminal complaint for cheating / fraud.

5. Enclosures / Attachments
Please find attached scans / digital copies of:

  • Payment evidence (bank transfer / transaction slip)
  • Agreement / commitment / email or chat records
  • Communication history with the consultancy
I request you to treat this with urgency. Kindly provide me a docket number / reference number for this complaint so I may track the progress.

Thank you for your assistance.

Yours faithfully,

Lokesh Kumar
 

Attachments

We have carefully reviewed all the details and documents you have submitted regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

How We Can Help:​

We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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