Rahul c
New member
- Dealer Name
- Jio Fiber (not sure name)
- Company Name
- Jio fiber
- Customer Care Number
- 1800 896 9999
- Loss Amount
- 706
- Ratings
Respected Sir/Madam,
I, Rahul C, residing at HSR Layout, 1st Sector, Bengaluru, Karnataka, would like to lodge a formal complaint against Reliance Jio Infocomm Limited regarding continuous deficiency in service and failure to provide internet connectivity despite payment.
I recharged my Jio Fiber connection on 16 March 2026 with an amount of ₹706. However, even after the recharge, I have not received any internet service till date (more than 14–15 days).
I have been contacting the customer care service daily, calling 3–4 times per day, and spending more than 30 minutes on each call, explaining the issue to different representatives. Despite repeated follow-ups, no resolution has been provided, and the issue remains unresolved. This clearly indicates negligence and poor customer support.
I am working as a Senior QA Engineer at Amazon in a hybrid work model. Due to the lack of internet connectivity, I am unable to perform my work responsibilities effectively, which has caused significant professional disruption and inconvenience.
Furthermore, even after requesting cancellation of the connection, the company has failed to process my refund of ₹706.
This act amounts to deficiency in service and has caused mental agony, financial loss, and waste of valuable time.
Therefore, I request the Honorable Commission to:
I kindly request your intervention in resolving this matter at the earliest.
Thanking You,
Rahul C
Contact Number: 7907725143
Email ID: rahulkishner1234@gmail.com
Date: 27 March 2026
I, Rahul C, residing at HSR Layout, 1st Sector, Bengaluru, Karnataka, would like to lodge a formal complaint against Reliance Jio Infocomm Limited regarding continuous deficiency in service and failure to provide internet connectivity despite payment.
I recharged my Jio Fiber connection on 16 March 2026 with an amount of ₹706. However, even after the recharge, I have not received any internet service till date (more than 14–15 days).
I have been contacting the customer care service daily, calling 3–4 times per day, and spending more than 30 minutes on each call, explaining the issue to different representatives. Despite repeated follow-ups, no resolution has been provided, and the issue remains unresolved. This clearly indicates negligence and poor customer support.
I am working as a Senior QA Engineer at Amazon in a hybrid work model. Due to the lack of internet connectivity, I am unable to perform my work responsibilities effectively, which has caused significant professional disruption and inconvenience.
Furthermore, even after requesting cancellation of the connection, the company has failed to process my refund of ₹706.
This act amounts to deficiency in service and has caused mental agony, financial loss, and waste of valuable time.
Therefore, I request the Honorable Commission to:
- Direct the company to refund the amount of ₹706 immediately.
- Award compensation of ₹10,000 for mental agony, inconvenience, and loss of work productivity.
- Impose penalty for deficiency in service and negligence.
- Take appropriate action to prevent such issues for other consumers.
I kindly request your intervention in resolving this matter at the earliest.
Thanking You,
Rahul C
Contact Number: 7907725143
Email ID: rahulkishner1234@gmail.com
Date: 27 March 2026
