Raghwendra Kesarwani
New member
- Model
- Skoda Yeti 2.0 Ambition 4×2 Model (Year 2012)
- Dealer Name
- TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED (myTVS)
- Company Name
- TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED (myTVS)
- Customer Care Number
- 90032735225
- Loss Amount
- 800000
- Ratings
- Opposite Party Address
- TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED
Regd. Off. No. 10, Jawahar Road, Madurai – 625 002
Mail id: enquiry@tvs.in, Website: https://mytvs.in/
TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED
Palegaon chowk, OppAnandSagar Resort
Pipe line Road, Palegaon, Ambernath East
Thane,Maharashtra,421506
TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED
Plot No 25/1 A, Ghodbunder Rd, Bhayandarpada, Thane West, Thane, Maharashtra 400615
TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED
Loonawat Compound, A6/ 142, SV Rd, inside Ghaswala Estate, Shastri Nagar, Jogeshwari West, Mumbai, Maharashtra 400102
I am writing to formally address the significant damage that occurred to my vehicle following a service appointment at Ambernath workshop TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED (myTVS)
.
The original request on 27 April 2025 was solely for the cleaning of the EGR Valve, which was quoted at ₹4,000.
On May 11, 2025, a payment of ₹33,000 was made. However, immediately after the car was washed, it failed to start. According to myTVS Expert Technicial, Dhananjay Sakpal, the subsequent issues—including damage to the ECU and engine—were a direct result of water exposure during the washing process.
This chain of events clearly indicates negligence and improper handling of my vehicle.
I am formally claiming compensation for the following:
1. Damages incurred to my vehicle as a result of your negligence.
2. The full cost of additional repairs required to restore the car to its pre-service condition.
3. Travel expenses accrued over the past six months due to the car being under repair.
I expect a prompt response regarding how
TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED (myTVS) plan to resolve this matter. Please provide a detailed plan for compensation by TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED (myTVS) with due
.
The original request on 27 April 2025 was solely for the cleaning of the EGR Valve, which was quoted at ₹4,000.
On May 11, 2025, a payment of ₹33,000 was made. However, immediately after the car was washed, it failed to start. According to myTVS Expert Technicial, Dhananjay Sakpal, the subsequent issues—including damage to the ECU and engine—were a direct result of water exposure during the washing process.
This chain of events clearly indicates negligence and improper handling of my vehicle.
I am formally claiming compensation for the following:
1. Damages incurred to my vehicle as a result of your negligence.
2. The full cost of additional repairs required to restore the car to its pre-service condition.
3. Travel expenses accrued over the past six months due to the car being under repair.
I expect a prompt response regarding how
TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED (myTVS) plan to resolve this matter. Please provide a detailed plan for compensation by TVS AUTOMOBILE SOLUTIONS PRIVATE LIMITED (myTVS) with due
