chimanrao kadam
New member
- Dealer Name
- Malhar Hydrotech
- Company Name
- Malhar Hydrotech
- Customer Care Number
- 8010158392
- Loss Amount
- 64000
- Ratings
- Opposite Party Address
- Subhadra Apartment Building B, Flat No. 302,
Bhigwan Road, Baramati, Maharashtra
1. Complainant Details:
Name: Mr. Chaitanya Kadam
Address: A/p Lodhawade, Tal-Man, District Satara, Maharashtra – 415540
Email (if any): [Leave blank if none]
2. Opposite Party Details:
Name: Malhar Hydrotech
Address: Subhadra Apartment Building B, Flat No. 302, Bhigwan Road, Baramati, Maharashtra – 413102
Phone: 8010158392
Email: malhar.hydrotech@gmail.com
3. Details of Purchase/Service:
Product: Thermax Based Full Automatic Water Softener (50L)
Invoice No.: MH24-25 6
Date of Purchase: 20-05-2024
Invoice Amount: ₹64,000
Payment Mode: Credit
GSTIN of Opposite Party: 27BCZPG9056N1ZI
4. Nature of Complaint:
The water softener purchased from Malhar Hydrotech stopped working shortly after installation. Despite being under warranty, the Opposite Party failed to provide repair, replacement, or service despite repeated phone calls and follow-ups. This has caused inconvenience and hardship to me and my family, as the machine is essential for safe household water usage.
This amounts to deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
5. Relief Sought:
Immediate repair or replacement of the water softener OR refund of ₹64,000
Compensation of ₹25,000 for inconvenience and mental agony
₹5,000 towards legal and filing expenses
Name: Mr. Chaitanya Kadam
Address: A/p Lodhawade, Tal-Man, District Satara, Maharashtra – 415540
Email (if any): [Leave blank if none]
2. Opposite Party Details:
Name: Malhar Hydrotech
Address: Subhadra Apartment Building B, Flat No. 302, Bhigwan Road, Baramati, Maharashtra – 413102
Phone: 8010158392
Email: malhar.hydrotech@gmail.com
3. Details of Purchase/Service:
Product: Thermax Based Full Automatic Water Softener (50L)
Invoice No.: MH24-25 6
Date of Purchase: 20-05-2024
Invoice Amount: ₹64,000
Payment Mode: Credit
GSTIN of Opposite Party: 27BCZPG9056N1ZI
4. Nature of Complaint:
The water softener purchased from Malhar Hydrotech stopped working shortly after installation. Despite being under warranty, the Opposite Party failed to provide repair, replacement, or service despite repeated phone calls and follow-ups. This has caused inconvenience and hardship to me and my family, as the machine is essential for safe household water usage.
This amounts to deficiency in service and unfair trade practice under the Consumer Protection Act, 2019.
5. Relief Sought:
Immediate repair or replacement of the water softener OR refund of ₹64,000
Compensation of ₹25,000 for inconvenience and mental agony
₹5,000 towards legal and filing expenses
