Details of complaint:
- Order date: 26 may 2025
- Product ordered: yippee( Total order value rs.60)
- Platform: Jiomart (www.jiomart.com)
- Mode of payment: UPI
I HAVE ATTACHED THE DETAIL COPY OF MY COMPLAINT BELOW WITH STRONG EVIDENCES IN ORDER TO SEEK REDRESSAL WITH COMPENSATION AMOUNT
To ensure we understand your issue clearly and respond as efficiently as possible, we kindly request that you follow a specific format when posting your complaint on the forum.
Please use the following structure when submitting your complaint:
Start each point with the date when the issue or event occurred.
Describe the event or issue clearly, in a single line or paragraph.
If you’ve already contacted the company, mention every interaction with the date and a short summary of what was discussed or promised.
This helps us understand the timeline of your issue and respond step-by-step to resolve it effectively.
Example Format
Example 1 – Product not delivered:
02-May-2024 – I placed an order for [Product Name] (Order ID: XXXXX). The estimated delivery was 07-May-2024.
08-May-2024 – I did not receive the product. I contacted customer support and was told it would be delivered by 10-May.
11-May-2024 – Still not delivered. No further updates from the company.
15-May-2024 – I emailed again, but haven’t received any reply yet.
Important:
Please avoid vague messages like “my product is not working” or “no one is replying.”
The more clear and date-specific your message is, the faster and more accurately we can assist you.
We appreciate your cooperation in helping us help you better.
