"Complaint Against Gym Closure Without Refund for Unused Subscription Period"

Sanjai

New member
Dealer Name
The Empire Best Gym and Fitness Centre
Company Name
The Empire Best Gym and Fitness Centre
Product Name
Gym
Customer Care Number
8122804326
Loss Amount
4000
Ratings
1.00 star(s)
Opposite Party Address
1st Floor, Hotel AB Merridien, Central Zone, EMPIRE Fitness Club, Sastri Rd, Ram Nagar, Coimbatore, Tamil Nadu 641001
Most Respectfully Submitted:

1. That the Complainant is a resident of Chennai and availed fitness services from the Opposite Party, thereby qualifying as a 'consumer' under Section 2(7) of the Consumer Protection Act, 2019.


2. That on February 4, 2025, the Complainant paid ₹6,000 in cash to the Opposite Party for a six-month gym membership.


3. That on March 4, 2025, the gym ceased operations without any prior notice to its clients.

4.I have joined gym and paid
6000 for 6 months(from feb
4th 2025) directly to the
trainer without any bill if i
asked for the he told that he
will give later. After few
weeks the gym got closed on
(march 4th 2025)without any
prior information for the
clients and i asked for refund
for the remaining subscribed
months but they not even
responding to my calls and
chats

5. That the actions of the Opposite Party constitute a deficiency in service and an unfair trade practice under Sections 2(11) and 2(47) of the Consumer Protection Act, 2019.
 
Please find the payment from Google pay and the chats i have sent to gym owner
 

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