robinsathe
New member
- Dealer Name
- Shreyash Retail Private Limited ordered through flipkart
- Company Name
- Goboult
- Product Name
- Klarity 3
- Customer Care Number
- 9289803880
- Loss Amount
- 1559
- Ratings
To,
The Hon’ble Consumer Disputes Redressal Commission
Pune, Maharashtra
Subject: Complaint Against GoBolt for Deficiency in Service, Invalid Tracking Details & Failure to Honor Warranty
Respected Sir/Madam,
I, Andy Dhotre, am filing this complaint against GoBolt for their continuous negligence, non-responsiveness, and failure to fulfil warranty obligations for my purchased product.
For the Hon’ble Commission’s reference, I have attached all necessary screenshots, the purchase invoice, chats with customer support, and the invalid tracking details.
I request the Hon’ble Commission to kindly:
I humbly request urgent intervention by the Hon’ble Commission.
Thanking you,
The Hon’ble Consumer Disputes Redressal Commission
Pune, Maharashtra
Subject: Complaint Against GoBolt for Deficiency in Service, Invalid Tracking Details & Failure to Honor Warranty
Respected Sir/Madam,
I, Andy Dhotre, am filing this complaint against GoBolt for their continuous negligence, non-responsiveness, and failure to fulfil warranty obligations for my purchased product.
- I purchased GoBolt earbuds, which are still under valid warranty.
- I submitted the product for warranty repair/replacement 19 days ago.
- The company provided me with a Ticket Number and an AWB (tracking) number to check the status of my product.
- However, both the Ticket Number and AWB Number are invalid, and I am unable to track my product anywhere.
- The customer support team is not responding, and there is no valid contact number available to reach a responsible representative.
- They have failed to inform me about the current status of my product or how much additional time it will take.
- This clearly shows deficiency in service, unfair trade practice, and gross negligence under the Consumer Protection Act.
For the Hon’ble Commission’s reference, I have attached all necessary screenshots, the purchase invoice, chats with customer support, and the invalid tracking details.
I request the Hon’ble Commission to kindly:
- Direct GoBolt to immediately repair or replace my earbuds under warranty.
- Order the company to provide a valid AWB/Tracking Number and proper service updates.
- Investigate why the company issued fake/invalid tracking and ticket details.
- Award suitable compensation for the mental harassment, inconvenience, and delay caused to me.
- Take strict action to prevent such unfair trade practices against customers.
I humbly request urgent intervention by the Hon’ble Commission.
Thanking you,