- Seller Name
- Miraggio Lifestyles PV
- Company Name
- Flipkart
- Product Name
- Miraggio Black Tote
- Website Name
- Flipkart
- Customer Care Number
- Flipkart
- Loss Amount
- 1707
- Ratings
- Opposite Party Address
- Flipkart office
I would like to file a complaint against Flipkart Internet Pvt. Ltd. for causing mental harassment, inconvenience, and financial loss due to their misleading customer support and failed return service.
I had ordered a product from Flipkart OD335628442191349100 on 02-10-25. Due to certain reasons, I initiated a return request within the eligible return period. At that time, I was temporarily staying at a hotel and was about to relocate to another address.
Before moving, I contacted Flipkart customer care and clearly asked whether the product could be picked up from my new relocation address. The customer care executive confirmed that the pickup address could be changed, and accordingly, the address was updated and approved in the system.
However, when the pickup was scheduled, it got automatically cancelled without any reason. I re-initiated the return request, but the pickup person again cancelled it on his own. After that, Flipkart support started claiming that the return can only be done from the original address, contradicting their earlier confirmation.
Due to this misinformation and lack of coordination, I was unable to return the product despite multiple genuine attempts. The issue occurred entirely due to Flipkart’s internal negligence and misleading assurance from their customer support team.
Because of this, I have suffered:
1. Unnecessary mental stress and repeated follow-ups.
2. Loss of money as the product remains unreturned due to their error.
3. Wastage of time and effort caused by poor service and false promises.
I hereby request:
1. A full refund for the product.
2. Compensation for the inconvenience and mental harassment caused.
3. Strict action against Flipkart for misleading communication and poor customer handling.
I had ordered a product from Flipkart OD335628442191349100 on 02-10-25. Due to certain reasons, I initiated a return request within the eligible return period. At that time, I was temporarily staying at a hotel and was about to relocate to another address.
Before moving, I contacted Flipkart customer care and clearly asked whether the product could be picked up from my new relocation address. The customer care executive confirmed that the pickup address could be changed, and accordingly, the address was updated and approved in the system.
However, when the pickup was scheduled, it got automatically cancelled without any reason. I re-initiated the return request, but the pickup person again cancelled it on his own. After that, Flipkart support started claiming that the return can only be done from the original address, contradicting their earlier confirmation.
Due to this misinformation and lack of coordination, I was unable to return the product despite multiple genuine attempts. The issue occurred entirely due to Flipkart’s internal negligence and misleading assurance from their customer support team.
Because of this, I have suffered:
1. Unnecessary mental stress and repeated follow-ups.
2. Loss of money as the product remains unreturned due to their error.
3. Wastage of time and effort caused by poor service and false promises.
I hereby request:
1. A full refund for the product.
2. Compensation for the inconvenience and mental harassment caused.
3. Strict action against Flipkart for misleading communication and poor customer handling.