Subhajitpaul
New member
- Seller Name
- Domino's Pizza
- Company Name
- Domino's Pizza
- Product Name
- Meal box
- Website Name
- Domino's official App
- Customer Care Number
- 1800-208-1234
- Loss Amount
- 348
- Ratings
- Opposite Party Address
- Ground & 1st Floor 5 Ekdalia Road, Gariahat Rd, near Ekdalia, Evergreen Club, Kolkata, West Bengal 700019
Dear Team,
I am writing to formally lodge a complaint against Domino’s Pizza (Ekdalia Outlet, Kolkata Gariahat 700019) regarding the unprofessional and unacceptable behavior of their staff and their failure to deliver my order.
Details of the Incident:
• I placed 2 order at 2:02 & 2:08 PM on (13/03/2025), but it has still not been delivered.
• Upon following up with the store, the staff was extremely arrogant and rude in their response. Her name is Arpita
• Instead of assisting me, they bluntly refused to provide any solution and even asked me to travel to Mumbai to get their contact number for tracking my order.
• The experience was highly frustrating, and their lack of professionalism is completely unacceptable.
As a customer, I expect timely service and respectful treatment, but this incident has left me deeply disappointed. I urge the Consumer Forum to take appropriate action against Domino’s Pizza for their poor service and unprofessional behavior.
I request:
1. A formal apology from Domino’s Pizza for their rude behavior.
2. A refund for my undelivered order.
3. Strict action against the staff responsible for this inconvenience.
Please let me know the necessary steps to escalate this matter further. I am willing to provide any additional details required.
Looking forward to a resolution at the earliest.
Sincerely,
Subhajit Paul
8945032567
subhajitpaul360@gmail.com
I am writing to formally lodge a complaint against Domino’s Pizza (Ekdalia Outlet, Kolkata Gariahat 700019) regarding the unprofessional and unacceptable behavior of their staff and their failure to deliver my order.
Details of the Incident:
• I placed 2 order at 2:02 & 2:08 PM on (13/03/2025), but it has still not been delivered.
• Upon following up with the store, the staff was extremely arrogant and rude in their response. Her name is Arpita
• Instead of assisting me, they bluntly refused to provide any solution and even asked me to travel to Mumbai to get their contact number for tracking my order.
• The experience was highly frustrating, and their lack of professionalism is completely unacceptable.
As a customer, I expect timely service and respectful treatment, but this incident has left me deeply disappointed. I urge the Consumer Forum to take appropriate action against Domino’s Pizza for their poor service and unprofessional behavior.
I request:
1. A formal apology from Domino’s Pizza for their rude behavior.
2. A refund for my undelivered order.
3. Strict action against the staff responsible for this inconvenience.
Please let me know the necessary steps to escalate this matter further. I am willing to provide any additional details required.
Looking forward to a resolution at the earliest.
Sincerely,
Subhajit Paul
8945032567
subhajitpaul360@gmail.com
