Complaint against Dhariwal Travels

S

Suraj7999

New member
Website Name
Www.Abhibus.com
Loss Amount
10000
Ratings
1.00 star(s)
Respected Sir/Madam,

I would like to lodge a complaint against Dhariwal Travels Indore regarding inconvenience and harassment faced during my recent journey.

Journey date: 29/09/2025
Seat No. 14 Lower
Travel no: MH09 ZW 0900
Dropped time: 10:55 AM

I had booked my travel from Panvel (Pick-up: Travel Parking) to Indore (Drop Location: Star Chouraha). However, the driver forcibly dropped me at Teen Imli Chowk, Indore instead of the booked drop point.

I have sufficient proof to support my complaint, including:
• Travel bill and ticket,
• Video taken at Teen Imli Chowk,
• Call records made while seeking help and justice.

Despite repeated requests, nobody from Dhariwal Travels helped me or responded properly. This has caused me great inconvenience, harassment, and mental stress.

I therefore request the Consumer Forum to kindly take appropriate action against Dhariwal Travels Indore for their deficiency in service and unfair treatment.
 
Hello @Suraj7999

We have carefully reviewed all the details regarding your complaint. Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

How We Can Help:​

We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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