- Dealer Name
- Bhaskar
- Company Name
- Airtel
- Customer Care Number
- 08044444198
- Loss Amount
- 2355
- Ratings
- Opposite Party Address
- airtel
Respected Sir/Madam,
I am writing to formally lodge a complaint against Airtel Fiber for failure to provide internet services and for causing mental harassment due to repeated unresolved complaints over the past six days.
Despite being a prepaid subscriber with an advance rental paid for four months, I have not had any internet service from Airtel Fiber for the past six days. I have made over 50 calls to Airtel customer care, and each time I am told the issue will be resolved within four hours—yet no action has been taken.
The customer care responses have been repetitive and robotic, including statements such as:
This ineffective support and the lack of accountability have caused significant mental distress. Moreover, I received two SMS messages falsely claiming the issue had been resolved, when no action was taken.
This outage has directly impacted my ability to work and has resulted in professional setbacks. The lack of service, combined with the false assurances and negligence from Airtel, has led to both financial and emotional strain.
I request the Consumer Forum to take strict action against Airtel Fiber and ensure that consumer rights are upheld.
Sincerely,
I am writing to formally lodge a complaint against Airtel Fiber for failure to provide internet services and for causing mental harassment due to repeated unresolved complaints over the past six days.
Despite being a prepaid subscriber with an advance rental paid for four months, I have not had any internet service from Airtel Fiber for the past six days. I have made over 50 calls to Airtel customer care, and each time I am told the issue will be resolved within four hours—yet no action has been taken.
The customer care responses have been repetitive and robotic, including statements such as:
- “Sorry for the inconvenience,”
- “Give us one last chance,”
- “It will be fixed in 4 hours,”
- “We are escalating the issue,”
This ineffective support and the lack of accountability have caused significant mental distress. Moreover, I received two SMS messages falsely claiming the issue had been resolved, when no action was taken.
This outage has directly impacted my ability to work and has resulted in professional setbacks. The lack of service, combined with the false assurances and negligence from Airtel, has led to both financial and emotional strain.
Relief Sought:
- Immediate restoration of the internet service.
- Compensation for mental harassment and loss of work due to service outage.
- Assurance of non-recurrence and accountability for service providers.
Service Details:
- Wi-Fi ID: 08022886540
- Connection Type: Postpaid
- Plan Rental: ₹499/month
- Advance Rental Paid: ₹1,996 (excluding GST)
- Plan Validity: 4 months (Valid till 10/07/2025)
- Plan Quota: Unlimited GB
- Plan Speed: 40 Mbps
- Registered Email ID: nithishsiddapur@gmail.com
I request the Consumer Forum to take strict action against Airtel Fiber and ensure that consumer rights are upheld.
Sincerely,
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