Hostel Colive deposit refund SCAM

Praneeth V

Praneeth V

New member
Hotel Name
Colive - 1247 Diamond
Website Name
https://www.colive.com/
Customer Care Number
+91 7676000500
Loss Amount
26000
Ratings
1.00 star(s)
Opposite Party Address
1st floor, DLF Rd, APHB Colony, Indira Nagar, Gachibowli, Hyderabad, Telangana 500032
I am submitting this complaint against Colive (Colive 1247 Diamond, Hyderabad) for non-refund of deposit, illegal deductions, harassment, and unfair practices.

I booked a room in Colive 1247 Diamond by paying:
  • ₹2,000 (Booking)
  • ₹26,000 (Security Deposit)
  • ₹24,000 per month (Rent)
The property was brand new but not ready for occupancy. For the first several weeks, basic amenities were missing:
  • No drinking water
  • No food
  • No Wi-Fi
  • No working washing machine
  • Inconsistent water supply
  • Poor-quality food
  • Old and dirty laundry machines once installed
Every time we raised complaints, the property staff responded with: “It will be arranged soon” but nothing improved.

Unfair Billing Practices:​

Every month Colive added random extra charges including:
  • “RentOS”
  • Payment handling charges
  • WiFi additional data
  • Infrastructure fee
  • Reimbursement charges
    These were never explained or justified.

Deposit Scam After Vacating:​

I vacated on 16 October, but they demanded full-month rent, which I still paid.
After one month, instead of refunding my ₹26,000 deposit, they sent a settlement claiming:
  • Deductions: ₹56,372
  • Amount they claim I owe: ₹30,372
They added fake charges such as:
  • Separation charge
  • Notice period charge
  • Lock-in period charge
This is clearly a fraudulent practice meant to avoid returning deposits. There are hundreds of similar online complaints against Colive and the founder across various social media platforms.

Harassment:​

After questioning these deductions, I received WhatsApp messages threatening:
  • CIBIL score damage
  • NASSCOM listing
  • Police verification issues
  • Background verification problems
  • Legal action
This is intimidation and misuse of personal data.
The property staff stopped picking up calls after I shared the screenshots.

People Involved - who pulled me into Colive by continuous calls & texts and now doesn't pickup:​

  • Property Manager: Santosh – +91 80500 07846
  • Relationship Manager: Nagaraj Kshatriya – +91 80500 18309 (Main guy who dealt with me)
  • Relationship Manager: Ramani – +91 80500 08263
  • Relationship Manager: Zakir

Colive Ticket Details:
  • SR522126
  • SR523121

Relief Requested:​

I request the consumer forum to direct Colive to:
  1. Refund my full ₹26,000 security deposit immediately.
  2. Stop harassment and threatening messages.
  3. Take action against the responsible managers for fraudulent behavior.
  4. Prevent Colive from continuing unfair trade practices affecting consumers across India.
 
Back
Top