Cheating on Window Grills Weight

Dealer Name
Tara Maa Enterprise
Company Name
Tara Maa Enterprise
Product Name
Stainless Steel Window Grills
Customer Care Number
7478301531
Loss Amount
129386
Ratings
4.00 star(s)
Opposite Party Address
Kestopur Ghosh Para, near Chitrakut Dham, Kolkata 700102, Mobile No. 89815 98685
On 17 September 2024, I have given a contract to Tara Maa Enterprise located at Kestopur Ghosh Para, near Chitrakut Dham, Kolkata 700102 for stainless steel (Type 304) window grills fabrication with polish, chemical cleaning and installation for my G+ 4 building at Premise No. 11- 0651, Plot No. II/C/3193 in New Town, Action Area 2C, Kolkata 700156.

The rate of the fabricated grill was agreed upon by Rs. 440/kgs including polish, chemical cleaning and installation work.

The materials were delivered at the building site by the 1st week of January without complete finishing/polishing. The grill fabricator measured the weight of the grills as 1090.35 Kgs and provided the bill for the same. However, upon verification of the weight of the grills at the building site, it was revealed that on every grill around 5 Kgs weight discrepancies. The actual weight of the grills was found to be 921.85 Kgs against the fabricator provided bill for the 1090.35 Kgs.


Since, I am out of station, my building supervisor Mr. Siddik Mohammad called the grill fabricator Mr. Shambhu Kumar Jaiswal on 4th February 2025, at the building site and the grill weight was measured once again in presence of the fabricator Mr. Shambhu Kumar Jaiswal.


Thereafter, Mr. Shambhu Kumar Jaiswal accepted his mistake and agreed to return the excess amount of Rs. 1,29,386 that was paid to him within a week on or before 11 February 2025. And this mutual agreement was signed off on the Non-Judicial Stamp paper in presence of his family member and other witnesses.

We have called him couple of times to return the money as agreed but now he declined to return the money.

So, there was no option for me other than approaching to this forum and need assistance to recover my amount from such fraud individual.
 

Attachments

I'm sorry to hear about the issues you've encountered with Tara Maa Enterprise regarding the discrepancy in the weight of the stainless steel window grills for your building project. Ensuring that contractors deliver materials as per agreed specifications is crucial, and it's unfortunate that you've faced this challenge.

Steps before filing case in Consumer Forum:

  1. Document All Evidence:
    • Contracts and Agreements: Ensure you have copies of all quotations.
    • Payment Records: Keep records of all payments made, including dates, amounts, and modes of payment.
  2. Send a Formal Notice:
    • Draft a Legal Notice: Through a legal professional, draft a formal notice to Tara Maa Enterprise, demanding the refund of the excess amount within a specified timeframe.
    • Mode of Delivery: Send this notice only via registered post to ensure there's an official record of the communication.
  3. File a Complaint with the Consumer Forum:
    • File Complaint: Now you can submit your complaint online on e-jagriti portal.
    • Jurisdiction: As you are based in Kolkata, physical documents will be submitted at District Consumer Disputes Redressal Commission in Kolkata near you.
    • Procedure: The process is very simple and easy, no need to hire a lawyer, you can contest your case easily. The main part is documentation. For the you only need to submit a detailed complaint, including all documented evidence, outlining the grievance and the relief sought.

By taking these steps, you can address the current issue and safeguard against similar problems in future projects.

For any Legal assistance and documentation for filing case, you can contact us.

Thanks
 
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