Health Insurance Care health Policy Not Issued & Claim Rejected Due to Incorrect Disease Entry by Policybazaar Employee

shamsher singh

New member
Policy Name
Care Supreme Health Insurance policy(92609811
Company Name
Care health insurance
Customer Care Number
1800-102-4499
Loss Amount
54155
Ratings
5.00 star(s)
Opposite Party Address
Care Health Insurance Limited

Regd. Office: 5th Floor, 19 Chawla House, Nehru Place, New Delhi-110019
During the renewal process, the disease “Pityriasis Lichenoides Chronica” was wrongly mentioned under the name of Eknoor Kaur daughter of shamsher singh. This disease was never disclosed by us, nor does Eknoor Kaur suffer from it. This incorrect medical declaration was entered without our consent or knowledge by the Policybazaar representative.

Because of this error:

1. My health insurance policy has not been issued.
2. One of my genuine medical claims amounting to ₹39,190, in the name of Simranjeet Kaur wife of shamsher singh under the same policy, has been rejected.
3. My family is facing unnecessary financial loss and harassment despite having valid coverage.

As soon as I became aware of this mistake, I immediately took action and informed Care Health Insurance through email:

- First email sent on 03/04/2025
- Reminder email sent on 06/04/2025

However, till date, I have not received any response or resolution from your customer care team.
 
This mail was sent in April 2025 from registered email.
And that rejection letter has been send from company now
 

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