arkasaha1000
New member
- Hotel Name
- MakeMyTrip
- Company Name
- MakeMyTrip
- Website Name
- https://www.makemytrip.com/
- Customer Care Number
- 01244628747
- Loss Amount
- 490
- Ratings
- Opposite Party Address
- MakeMyTrip India Pvt. Ltd.,
DLF Building No. 5 Tower B
DLF Cyber City, DLF Phase 2
Sector 25, Gurugram, Haryana 122002, India
Dear Sir,
My flight PNR YDTLQM was cancelled by the airline and Spicejet has issued full refund. The third party where the ticket was booked, MakeMyTrip has charged me cancellation fee of INR 490/-. They have no human customer support anymore and its fully AI IVR voice-bot now.
Booking ID : NF2AN5VZ84164700620
New Delhi to CCU - Flight Taken (It was extremely delayed)
CCU to New Delhi - Flight cancelled by Airline
It is not about the size of amount. It is about how MakeMyTrip is avoiding returning the amount I am owed correctly.
They also employ every tactic and AI to frequently avoid connecting to customer care agent when calling over phone.
The onus to give a FULL REFUND in such cases should be with MakeMyTrip unless I had cancelled the flight and I should not have to call them multiple times to follow up thereby wasting my time and energy!
My flight PNR YDTLQM was cancelled by the airline and Spicejet has issued full refund. The third party where the ticket was booked, MakeMyTrip has charged me cancellation fee of INR 490/-. They have no human customer support anymore and its fully AI IVR voice-bot now.
Booking ID : NF2AN5VZ84164700620
New Delhi to CCU - Flight Taken (It was extremely delayed)
CCU to New Delhi - Flight cancelled by Airline
It is not about the size of amount. It is about how MakeMyTrip is avoiding returning the amount I am owed correctly.
They also employ every tactic and AI to frequently avoid connecting to customer care agent when calling over phone.
The onus to give a FULL REFUND in such cases should be with MakeMyTrip unless I had cancelled the flight and I should not have to call them multiple times to follow up thereby wasting my time and energy!
