Coaching Center Byjus subscription settlement amount paid by me but Loan not cancelled with INCRED finance due to that CIBIL too low.

S

Santosh Kumar

New member
Institute Name
BYJUS
Customer Care Number
Not contactable
Loss Amount
23500
Ratings
4.00 star(s)
Opposite Party Address
BYJUS, INCRED Finance
I have cleared the Byjus subscription settlement Loan amount to BYJUS think & learn through UPI payment for my daughter taken in Feb 2023 & as per their notice period, the subscription settlement amount was 30000 including 2 EMI x 3250 for (total subscription amount was 39000) after communication with their customer care, grievance cell but they not provided me the NOC after many following, after that no any EMI was deducted from INCRED Finance in April 09 2023.But when in December 2024 end i applied for Home Loan it was showing 26000 active loan for INCRED Finance in CIBIL record with low CIBIL score was 628 due to that my home loan has cancelled from HDFC Bank which I have cleared already & evey month end they are mailing my active loan nov 2024 to 25 Jan 2025.
While despute raise online to cibil team which they sent to INCRED Finance team & closed it by replying that INCRED Finance has telling the active loan, Before it i mailed & tried to contact the Byjus customer care, grievance cell, mobile no but no any response received.so i request you to verify according to my attached documents & try to help 🙏 me & get justice.
 

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Dear @Santosh Kumar Ji,

If your loan is fully paid but the Loan amount to BYJUS and is not providing the No Objection Certificate (NOC), follow these steps:

  1. Request NOC in Writing: Send a formal written request to the BYJUS demanding the NOC within a specified timeframe. Keep a copy of the request for your records.
  2. Raise a CIBIL Dispute: File a dispute on the CIBIL website to rectify the credit report, mentioning that the loan is closed. Attach proof of full loan repayment.
  3. Send a Legal Notice: If the lender still fails to issue the NOC, send a legal notice demanding immediate action to provide the NOC and update the CIBIL record.
  4. File a Complaint: If unresolved, file a complaint with the Consumer Forum for deficiency in service and negligence.

A negative CIBIL score can affect your ability to secure loans. We recommend taking immediate action to address the issue.

Let us know if you need help drafting the legal notice and Consumer Case.

Thanks
 
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