BSNL is not responding our complain since1.5 year

Dealer Name
BSNL
Company Name
BSNL NIMAPADA
Customer Care Number
18004444
Loss Amount
25000
Ratings
1.00 star(s)
Opposite Party Address
Chadheigaon,Bantaligram,Puri -752002
Dear sir/ madam I am Sumanta kumar Chihnara SMC member of Shree Jagannath Nodal High School,Chadheigaon,Gop,Puri want to begging you with folded hand that BSNL disconnected our broadband connection from 5th july 2024 till date. We requested BSNL SDO several times in9437570808, but he does not caring us ,Which has incurred much loss in educational activities of our School.We have given the bill for that period also unnecessarily. for the educational activities we incur the expenditure to other internet provider.

Therefore we pray that to consider our case and solve the issue which will be helpful for student in their educational purpose & thank you.
Yours faithfully
Sumanta kumar chihnara
SMC Member Shree Jagannath Nodal High School,Chadheigaon
Mob No-9937421907
 
This is very strange..

Based on our thorough evaluation, we regret to inform you that the only viable option left is to file a case before the nearest District Consumer Disputes Redressal Forum.

Process to File a Consumer Complaint Online:​

You can file the case through the online e-Jagriti portal: e-jagriti Platform: Ministry of Consumer Affairs, Food, and Public Distribution, Government of India

List Documents Required for Filing the Case:​

To initiate your complaint, the following documents need to be submitted:
  1. Index – A list of all enclosures/documents attached.
  2. Memo of Parties – Details of the complainant(s) and respondent(s).
  3. Affidavit – A sworn statement verifying the contents of the complaint.
  4. List of Events / Chronology – A timeline of key events related to the issue.
  5. Supporting Documents – Invoices, receipts, communication proofs, warranty cards, etc.

How We Can Help:​

We can assist you by:
  • Drafting all the necessary documents (Index, Complaint, Affidavit, List of Events, etc.)
  • Uploading and filing the complaint on the Consumer Forum website on your behalf
  • Guiding you through the hearing process and next steps
If you would like to proceed, kindly confirm, and we will begin preparing your case files right away.

Thanks
 
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