sumsmohs
New member
- Dealer Name
- No idea
- Company Name
- Aquaguard
- Product Name
- Aquaguard Royale UV+UF+SS
- Loss Amount
- 2400
- Ratings
My water purifier stopped functioning on August 15, 2025. On August 16, 2025, I filed a complaint, and the service technician advised me that a new PCB board was required. As of today, August 25, there have been no updates, and we must purchase 10 L of mineral water each day. As a result, I have to pay Rs. 1,200, and the expense is rising every day. In the interim, I have also filed a complaint through Aquaguard's consumer complaint. This is an unacceptable service. I have a gold AMC membership, but its a waste.
Summary of the key points:
Summary of the key points:
- Product: Aquaguard Royale UV+UF+SS water purifier
- Issue: Stopped working on August 15, 2025.
- Action Taken: Complaint raised on August 16, 2025.
- Diagnosis: Service technician stated the PCB board needs to be replaced.
- Current Status: As of August 25, 2025, there have been no updates on the repair.
- Financial Impact: I've spent ₹1200 on mineral water since the unit failed, with costs accumulating daily.
- Additional Step: I've also filed a complaint through the Aquaguard consumer complaint portal.